The John Howard Society Pacific (JHS) is a registered non-profit charitable organization which provides assistance with housing, life-skills, and community-based support with the goal of help individuals to achieve greater independence and value their positive contributions to society.
While our agency’s traditional client base is persons who are in conflict with the law, through our long history of service delivery we have developed an expertise in prevention by supporting persons with complex needs facing multiple barriers, those experiencing chronic homelessness, substance misuse, barriers to employment and/or housing, and complex needs including addictions, fetal alcohol spectrum disorder, mental health issues and/or developmental disabilities.
Our Vision is "A safe, healthy and inclusive community for all". Please visit our website for further information www.jhspacific.ca.
To provide assertive outreach support to client(s) referred to the John Howard Society Pacific (JHS) by the Canada Border Services Agency (CBSA) as prescribed under the Immigration and Refugee Protection Act (IRPA) section 61(b) and Immigration and Refugee Protection Regulations (IRPR). The Outreach Worker effectively bridges clients transitioning into the community with the necessary linkages, supports and resources to enable their adjustment to, and success with life in the community.
40 hours per week: Tuesday to Friday 0800 – 1800
- Receive referrals from Canada Border Services Agency.
- Work with the client, research background material, and seek the input of other professionals and family members, to provide the assessment that will ascertain needs and postulate intervention possibilities.
- Work with the client to consider issues and create a mutually agreed intervention and support plan that has measurable short and long-term goals.
- Ensure services for daily living, including but not limited to housing, nutrition, clothing, hygiene, leisure lifestyle and access, employment and education are addressed in this plan.
- Ensure any ongoing legal, mental health and physical health barriers are addressed in the plan with the client.
- When and as needed, provide a wide range of opportunities to enable the client to address and accomplish the established goals.
- Interact with other professionals, family members and organizations to ensure services, admissions and treatments are in the client’s interest and supportive of the long-term goals.
- On the client’s behalf, be a resource to other professionals, including but not limited to the courts, probation services and community and institutional psychiatric services.
- Arrange for and participate in regular case conferences with CBSA, support staff, and other respective stakeholders. In this respect, contribute to the evaluation of a person’s progress and provide input into reports as deemed appropriate.
- Maintain accurate, complete and up to date records relating to individual’s personnel file on CAMS, OMS, and hardcopy files in accordance with Corrections Services Canada and agency directives, or any other reporting tools introduced. This includes quality assurance and quality control of case notes, appropriate distribution and sharing of information while taking necessary precautions for safeguarding sensitive, confidential and/or private information.
- Maintain effective working relationships with intra-agency program staff, good relations with federal institutional staff, other community agencies, professionals, government officials, and the community at large.
- Complete monthly progress reports.
- Participate in /case planning and staff meetings as instructed by the CCMS Program Coordinator, and Manager of Community Services.
- Other duties as subsequently negotiated.
- Work independently, but accountable to team outcomes.
- Adhere to JHSLM policies and procedures.
- Work 40 hours per week with time apportioned through days, evenings and weekends as necessary to meet the program and client needs.
- Be available to work flexible hours as needed. May include some evenings/weekends, as determined by program/client needs and schedules.
- Be a member of CUPE Local 1936-11.
- Receive benefits and work within the working conditions as outlined in the collective agreement and personnel manual.
- Graduate with a Degree or Diploma in Humanities and Social Services with an emphasis on Social Work, Counselling or Criminal Justice. Equivalencies may be considered.
- Previous knowledge and experience working with immigrant populations is an asset.
- Be comfortable interacting with persons who have been involved in the criminal justice system and/or are high risk/high needs/high profile individuals.
- Have counselling experience with clients with a history of conflict with the law, mental health and/or mental disabilities, interaction with social agencies and life controlled by psychiatric/personality disorders.
- Have a demonstrated and clear ability to respond well in crisis situations.
- Must have an understanding of providing service to people with different learning abilities.
- Have extensive knowledge of community services in Greater Vancouver as they relate to persons with psychiatric involvement.
- Have experience in assessment, case/care plan development and implementation.
- Have demonstrated an ability to deal with potential violence.
- Have demonstrated ability to develop programs tailored to the diverse needs of a person.
- Have demonstrated a strong ability to deal with crisis.
- Possess a Non-Violent Crisis Intervention or Mandt Certificate.
- Have excellent written and verbal communication skills in English.
- Have a strong desire to work as part of the JHSLM staff team.
- Have and maintain a current Emergency First Aid Certificate.
- If required for their position, have and maintain personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport residents.
WHO YOU ARE
- You are passionate about creating an environment where everyone feels welcome and respected
- You have a proven work ethic that is responsive
- You take responsibility for your actions, and honor your commitments
- You have a desire to engage and work closely with others – both within and outside the organization
- You do not shy away from tough challenges
- You embody empathy and compassion in all your interactions
The JHS welcomes applications from all qualified applicants including but not limited by those of any sex, race, orientation, or disability. Multilingual skills and multicultural competence are assets.
If you have these skills, and would like to be part of a great team, we invite you to forward your resume and cover letter with the subject line – Outreach Worker, Community Case Management and Supervision (CCMS).
The John Howard Society Pacific thanks all applicants for your interest in this opportunity. Please note that only shortlisted candidates, who have clearly articulated having met the essential qualifications, skills, and abilities in their application package will be contacted.
Job Types: Full-time, Temporary
Salary: $23.10 per hour
- Casual dress
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Outreach: 1 year (required)