DevOps Engineer
Ritchie Bros.
Burnaby, BC
DevOps Engineer - (1900006G)

Move, Build, Grow your career!

As the premier global asset management and disposition company, Ritchie Bros. helps thousands of people around the world buy and sell heavy equipment, trucks, and other assets every month. With our multiple onsite and online selling platforms and commitment to first-class customer service, Ritchie Bros. is trusted worldwide for making buying and selling easy, efficient, fair, and transparent. If you’re an innovator with an entrepreneurial spirit, we want you to join our growing team – employed in a wide variety of positions from sales to operations to corporate functions – as we transform the global used equipment market.

Join us on our journey and move forward with us, build your success, and grow your career.

We’re looking for a DevOps Engineer to join our team in Burnaby, BC.

The Opportunity:
In this role you will be a key contributor in the software deployment process, and will be responsible for integrating a broad range of technologies to create a cohesive, reliable, and easily deployable solution. DevOps Engineer is typically a generalist with broad knowledge and skills on a variety of technologies; and will have specific detailed skills in Couchbase, Kafka, Kubernetes, and their integrations. You will be responsible for managing the Production and non-Production environments for the program team for projects, program initiatives, and sustainment activities.

In this role you’ll:
Product Administration:
Perform support and maintenance activities in the product platform
Diagnose and Resolving production issues
Monitor and supporting data integrations with internal and external systems, and when necessary, performing manual data loads, extractions, and migrations. External systems include Oracle, SalesForce, and
Actively review, assess, and evaluate application updates to ensure optimal performance
Manage and refreshing testing environments including sandboxes
Deploy change sets and related components through SDLC
Assist internal and external development teams with administrative tasks and sharing knowledge gained as Administrator.
Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers.

Systems Integration:
Plan, coordinate and execute deployment strategies of new applications and enhancements to existing applications.
Develop and maintain RBA systems integration standards and pass criteria following our goal of deploying simple, consistent, repeatable, maintainable, and lights-out operation environments.
Develop and maintain release management workflow, including versioning, deployment plans, checklists, and deployment summaries.
Execute deployments and implementations following change management process.
Work closely with other program SI’s, program team members, project team members, and Operations staff to ensure that all requirements, as originally specified, are satisfied.
Create and maintain non-production environments.
Develop, coordinate and communicate transition process of systems from the Build team to Operations.
Automate deployment steps.
Research and provide solutions and/or tools to automate and monitor processes where applicable.
Detail oriented with excellent analytical and problem solving skills, including the ability to deal with situations where information is difficult to obtain, complex, or ambiguous.

Build Management:
Produce software releases/builds in a timely fashion, ensure completeness and perform preliminary verification.
Creation and maintenance of automated, scalable, build scripts/tools.
Maintain the build system and process documentation.
Collaborate as part of the project team in assembling software releases.
Responsible for source code configuration management.
Assist with planning/maintenance of development, QA, and UAT environments.
Administration of the defect tracking tool (JIRA) for all departments.

Environment Management:
Facilitate and participate in the creation of Environment Management Plans for diverse IT projects.
Prepare and gather effort estimates for the environment aspects of IT projects.
Participate in the development of EMG practices and policies.
Manage test data (data tracking and scheduling, acquiring new sale data from production, resurrecting sales, running web baseline updates, etc.)
Manage resources on EMG’s vSphere infrastructure (troubleshooting, capacity planning, etc.)
Contribute to the planning, design, and development of environments for new and existing applications.
Management and maintenance of the program team’s SharePoint site, including organization of data and upkeep.

Here’s what you bring:
College diploma or University degree in the field of computer science, information systems, or software engineering or equivalent.
At least 3 years experience in software development, release engineering, configuration management.
Strong understanding of software lifecycle and application release processes.
Proven experience in the design, development, and implementation of software and hardware solutions, systems, or products.
Experience with source code repositories and build management tools, i.e. Jenkins, SVN, Bitbucket Server, ANT.
Strong administration and troubleshooting capabilities in Kubernetes, Kafka and Couchbase
Experience with ETL systems, i.e. Boomi
Proficient in scripting utilities, i.e. Powershell, Apex, Shell, Batch.
Familiar with databases and query languages – Couchbase, MSSQL, Postgres, Oracle, SOQL
Experience with issue tracking management, i.e. Jira, ServiceNow.
Familiar with Agile concepts and methodologies
Applicable work experience with change, configuration, build and release management processes.
Proven analytical abilities as well as diagnostic and problem-solving skills
Strong verbal, written, and interpersonal communication skills with both technical and non-technical audiences.
Must be able to work on multiple projects simultaneously, adapt to rapid changes in scope and agenda to meet changing business needs
Keen attention to detail.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Experience working in a team-oriented, collaborative environment.
A strong work ethic without sacrificing your sense of humor or ability to have fun on the job.

Working technical knowledge of some of the following:
VMWare vSphere (3+ years)
Red Hat Enterprise Linux (3+ years)
Windows Servers and Active Directory (3-5 years)
Build and automation tools – Hudson, Jenkins, SVN, ANT, Selenium, Testlink, etc.
Web Services, Apache/Tomcat
VB, .Net, Java, Python, PHP, XML, HTML
Security and Authentication protocols such as certificates and LDAP

This job will require you to:
Occasional on-call availability.
Occasional evening and weekend work to meet deadlines or provide critical incident support.
Occasional work-from-home abilities
Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components.
Lifting and transporting of moderately heavy objects, such as computers and peripherals.
Some travel may be required for the purposes of off-site software and system applications management.

What We Offer:
Our success is built on the drive and dedication of our people. As we grow around the globe, there will be many opportunities to advance your career – we’ve proven this throughout our 60+ years in business. And, we'll take care of you along the way. Here’s how:

Base salary + paid overtime
Comprehensive medical and dental benefits.
RRSP and an Employee Share Plan, both with company match.
Ongoing training, professional development and tuition reimbursement.
A multi-award winning LEED gold certified facility, in an exceptional park-like setting, featuring:
A subsidized, multi-award winning childcare centre.
A subsidized cafeteria, dry cleaning services, and free parking.
A workout facility, featuring advanced gym equipment, bike room, shower and changing facilities, and nutrition and fitness programs.
Proximity to miles of Fraser River walking paths, plus shops, restaurants and services.