We are looking for a dependable and friendly Customer Service Representative to join our Petro Canada Team.
This role is a good fit for someone who enjoys working with customers, can stay organized during busy periods, and is able to manage regular store duties throughout their shift.
Must be older than 18, and comfortable selling age restricted products. Such as Beer and Wine, Tobacco, and Lottery.
Must have access to a working reliable vehicle.
Must be able to provide two prior references as well as the completion of a police background check.
Responsibilities:
- Provide friendly and helpful customer service
- Assist customers with general question and concerns
- Keep the store clean, organized and properly stocked
- Restock shelves, coolers, and other merchandise as needed
- Complete regular cleaning and store duties during each shift
- Follow all store procedures and safety requirements
- Handle customer concerns in a professional manner
- Be able to work independently for large periods of time
Qualifications:
- Strong customer service and communication skills
- Good time management and organizational skills
- Reliable, punctual and responsible
- Able to multitask and stay organized
- Comfortable working in a busy environment
- Able to work independently for extended periods of time
- Comfortable handling cash and completing transactions accurately
- Strong attention to detail
- Ability to remain professional an calm when dealing with difficult customers
- Willingness to learn and follow store policies
- Basic math and computer skills
- Previous customer service, retail, or convenience store experience is not required but an asset.
- Must be available for assigned shifts, including evenings, weekends, and holidays.
We are looking for someone who takes pride in their work and understands the importance of providing a positive customer service experience. The successful candidate should be dependable, approachable, efficient and able to manage basic responsibilites while maintaining a clean and welcoming store environment.
Pay: From $17.60 per hour
Ability to commute/relocate:
- Port Colborne, ON L3K 5L2: reliably commute or plan to relocate before starting work (preferred)
Education:
- Secondary School (required)
Experience:
- Customer service: 1 year (preferred)
Willingness to travel:
Work Location: In person
