About Queen's University
Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.
We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.
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Reporting to the Research Grants and Contracts Manager, the Research Administrator will perform a wide array of administrative duties in support of research projects at the Department of Emergency Medicine. These will include, but are not limited to, preparation of correspondence, scheduling, managing the departmental research website, and supporting special projects within the research domain. The incumbent will also occasionally assist with consenting research participants and data collection in the Emergency Department at Kingston Health Science Centre and the Urgent Care Centre at Hotel Dieu Hospital.
The schedule for this position may require the incumbent to work occasional evenings and/or weekends, according to program or area needs.
- Provide dedicated administrative support to senior research faculty and staff, serving as a point of contact and resolving issues and inquiries that arise. Gather information and solve problems, bringing the matter to a successful resolution; follow-up as required and escalate issue when necessary.
- Perform office administrative duties; including preparing correspondence, photocopying, scheduling meetings, recording minutes of meetings, word processing, copying, and filing.
- Keep research documents organized. Reference documents using referencing software.
- Provide administrative coordination to ongoing research projects throughout the department. Communicate and work closely with Principal Investigators from the initiation to close-out of studies and projects.
- Contribute to the preparation of reports, various documents, presentations, publications and other scholarly and knowledge translation activities. Assist in conducting preliminary literature searches using electronic library databases (e.g. PubMed, Web of Science).
- Update departmental website for research activities. Promote research success stories to both internal and external audiences.
- Assist in data collection functions (mail outs, interviews, focus groups).
- Monitoring inventory of office supplies.
- Schedule, recruit and follow-up with study participants. This includes but is not limited to: screening for eligibility, determining eligibility, obtaining consent, data abstraction, data entry, and follow-up.
- Undertake other activities as delegated in support of the department.
- Three-year post-secondary program in business administration or a relevant field, with previous (2 to 3 years) relevant experience in a research environment an asset.
- Comprehensive computing skills including advanced knowledge of Microsoft Office and Adobe, with the ability to adapt to emerging technology and systems. Familiarity with the Web and HTML will be considered an asset.
- Consideration may be given to an equivalent combination of education and experience.
- Respects diversity and promotes inclusion in the workplace.
- Excellent interpersonal and communication skill (both verbal and written) to interact with a diverse variety of individuals in a professional manner and to provide clear and accurate information.
- Ability to work in a confidential, high-pressure environment and to independently make decisions and set priorities to juggle many conflicting tasks while maintaining an enthusiastic, positive attitude. Strong professional work ethic.
- Writing, editing and proofreading skills with an ability to pay attention to detail and accuracy is essential.
- Computer office and office skills, including Microsoft Office and Adobe. Familiarity with the Web and HTML will be considered an asset.
- Analytical and problem-solving skills, to help resolve administrative problems to maximize efficiency.
- Excellent organizational and time-management skills, to coordinate activities and ensure tasks are completed in a timely manner.
- Ability to take initiative and responsibility for projects from beginning to completion.
- Ability to focus even under pressure and with frequent interruptions.
- Ability to multitask, prioritize workload, and deal with multiple demands.
- Prioritize own work and time, and decide most important tasks among several to ensure deadlines are met.
- Resolve scheduling conflicts and determine when to schedule meetings under tight deadlines.
- Determine priorities within a broad range of responsibilities and manage to accommodate individuals who rely on you for prompt and accurate performance of several tasks, while facing frequent interruptions.
- Handle and/or refer incoming correspondence and phone calls to the appropriate individual for follow-up, particularly those, which are, time or content sensitive.
- Make daily operation decisions and resolve administrative problems within guidelines. Answer inquiries and produce and distribute informational material.
- Identify problems and determine when to direct them to the appropriate person.
- Determine a routine for dealing with and protecting confidential and sensitive information. Decide how to distribute information, what method to use, and who to send it to.
- Determine content and formatting for simple to complex documents, correspondence and reports.
- Make recommendations regarding office administration procedures, suggest and help implement changes.
Employment Equity and Accessibility Statement
The University invites applications from all qualified individuals. Queen’s is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents.
The University provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at email@example.com .