Job Title: Regional Manager, Support Services, Food Operations (Fraser Health)
Work Site: Central City Offices, Surrey
Regular Full Time
As soon as possible
Days off: Saturday, Sunday, Statutory Holidays
Salary: $47.39 - $68.12 per hour
Come work as a Regional Manager, Support Services, Food Operations with Fraser Health (FH)!
Fraser Health is looking for a Regional Manager, Support Services, Food Operations to join the BISS Contract & Operational Services team. Apply today to join our team!
As a Regional Manager, Support Services, Food Operations with Fraser Health you will:
Be responsible and accountable for all aspects of the planning, organizing and directing management and staff and activities of food operations for designated multiple sites, that may include facilities of Vancouver Coastal Health, Providence Health Care, Provincial Health Service Authority and Fraser Health (reference as Lower Mainland Business Initiatives and Support Services (BISS)).
Be responsible for monitoring the performance of contracted support services and customer service management. However, the primarily responsibility will be for Fraser sites as assigned with in-house food operations.
Be responsible and accountable for developing, implementing and understanding BISS policies and service standards, creating and leading key operational projects (as assigned) and supporting other colleagues with similar responsibilities. May lead health authority and provincial food policy committees and working groups as required.
Lead and develop food service functional program plans for new builds and redevelopments (within the health authority’s template and framework approach) for their facilities/sites. Together with the colleagues of Contract & Operational Services team and the Regional Director, the Manager is responsible for building and maintaining exceptional customer and operational service provider relations that deliver consistent performance to commonly required standards.
Anticipate major changes at their designated site/facilities that impact services, and plans and implements mitigating strategies. As a member of the leadership team, the incumbent is expected to participate in a respectful and productive manner, provide and accept thoughtful counsel and advice, and fully support decisions made by this team.
Education & Experience
Baccalaureate in Dietetics or Nutritional Science from an accredited university and current registration with the College of Dietitians of British Columbia.
Seven (7) years’ recent, related working experience in a food operations management role in a health facility or an equivalent combination of education, training and experience.
Knowledge & Abilities
Demonstrated leadership ability and highly develops interpersonal and communication skills.
Broad knowledge of health facility support service operations.
Comprehensive knowledge in contract management, and cost/benefit analysis.
Practical understanding of contract law and commercial terms & conditions.
Extensive experience in managing partner/service provider relationships.
Extensive experience in managing projects to achieve results.
Broad knowledge of the BC Health Care Industry environment.
Effective leadership and communication skills to foster a respectful and motivating environment.
Competently utilizes spreadsheet and word processing applications at an intermediate to advanced level and has a comprehensive knowledge of computerized purchasing systems, including e-commerce applications.
Strong analytical, organizational, communication, interpersonal and administrative skills.
Physical ability to perform the duties of the position.
As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Officer Order and the Health Sector Order), as of October 26, 2021, all employees working for Fraser Health must be fully vaccinated for COVID-19. Proof of vaccination status will be required.
Please note that a resume is required to apply to this posting.
Hours of Work may vary due to project requirements.
Only short-listed applicants will be contacted for this posting.
***Employees of FH must apply via the Internal Application Process. Refer to the https://my.vch.ca/working-here/job-postings site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***
Thank you for your interest in Fraser Health.