You’re invited to make a difference… as a 12-month contract Systems Support Specialist.
At Kindred Credit Union, you will be part of cooperative banking that connects values and faith with finances, inspiring peaceful, just, and prosperous communities.
In this role you will join a dedicated team of IT professionals, responding to requests for technical help on a wide variety of platforms, tools and applications. You will diagnose root issues, troubleshoot problems and provide solutions that allow staff members to effectively and efficiently complete work and ultimately serve members.
Key Responsibilities
- Provide Help Desk service support for staff members, resolving issues and providing solutions
- Builds end user technical capabilities through instruction and encouragement
- Implement and support application upgrades
- Configure places and maintain hardware and software
- Complete routine systems maintenance and backups.
What to bring
As the ideal candidate, you have excellent communications skills coupled with a commitment to providing outstanding service. You are an organized self-starter who enjoys troubleshooting, resolving problems, and building capabilities of inexperienced end-users.
Plus, you bring your qualifications and experience:
- Some post-secondary education or training
- Current expertise with standard business software applications
- General knowledge of networking concepts and practices
- 2 years’ experience providing end-user software and hardware support
- Active commitment to Kindred’s shared values and purpose
- Familiarity with the credit union system an asset
Why Kindred
You will be part of a collaborative workplace where you’ll be asked to participate in the business and share your voice. You’ll be expected to continually grow your skills and abilities and to share your expertise and experience with colleagues. For many roles, we offer flexible and remote options that we can discuss with you.
We believe that your life is bigger than any job, so we’ll work together to achieve work-life quality and to care for your overall wellness. Your rewards package includes competitive total compensation plus an array of financial products and services at preferred rates for staff. When you choose Kindred to further your career, you’re joining an inclusive and engaged workforce at a certified B Corp™ that is committed to using business as a force for good™ and acting as an advocate for a Living Wage.
RSVP
Ready to choose Kindred? Visit kindredcu.com to see how compassion, integrity and stewardship are woven into everything we do. Apply with your resume and cover letter explaining why you want to work for Kindred. We look forward to connecting with you!
As a team of people who, with compassion, integrity, and stewardship, care deeply about each other, our members, our communities, and our world, Kindred is committed to building an equitable, diverse, and inclusive workplace. Kindred’s values-centered and faith-inspired, warmly professional, expressly invitational characteristics compel us to be a place that understands, respects, and values, and treats equitably all people of every race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, and disability.
Preferred
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Team Player: Works well as a member of a group
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Enthusiastic: Shows intense and eager enjoyment and interest
Preferred
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Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
