Electrical / Generator Field Service Technician
Cullen Diesel Power Ltd.
Surrey, BC

Job Description

Cullen Diesel Power Ltd. requires an Electrical / Generator Field Service Technician with a minimum of 5 years experience on AC electrical systems. Candidate must have or attain ASTTBC certificate for emergency generator inspection within 6 months of filling the posting.

The successful applicant will be responsible for providing 24 hours service for generator sets, switchgear and other related products.

Duties and Responsibilities:

  • Respond to after hour service calls, available to work on call when needed
  • Implement Company safety and service policies and procedures in the field.
  • Develop and maintain effective personal working relationships with electrical contractors, building managers and end users.
  • Diagnose and perform repairs on all makes of engines and power generators with minimum supervision.
  • Perform periodic maintenance and testing on single and multiple parallel generator sets, with mechanical and electrical.
  • Participate in quoting process, estimate labour hours for repair jobs.
  • Responsible for COD
  • Explain customer charges, answer product questions and insure customer satisfaction.
  • Complete paperwork for customer billing and internal procedures.
  • Maintain working area and/or service vehicle in a neat and organized condition.
  • Own a complete set of hand tools for both mechanical and electrical repairs.
  • Maintain a good work ethic, neat appearance and report to shop or job site on a timely basis, work effectively with other members of the generator team.
  • Perform special assignments as requested.

Skills and Abilities:

  • Good organizational skills and ability to co-ordinate and complete jobs independently.
  • Effective oral and written communication skills.
  • Must have a well developed troubleshooting and problem solving abilities.
  • Proficient use of a Windows based PC with MS Office and engine specific software.
  • Knowledge of A.C. generators (brush and brushless), all types or voltage regulators, automatic transfer switches, paralleling switchgear, remote cooling system, day tanks, fuel systems and proper installation of generator sets.
  • Thorough understanding of AC and DC wiring/systems.
  • Must have experience load testing generator sets at 600V or below.
  • Capable of using PC’s for engine/generator controller/ATS control module interfacing and programming.
  • Strong understanding and experience with mechanical systems including engine repair.
  • Proficient mechanical and electrical skills to perform failure analysis, troubleshooting and repairs of all types of engines, power generators and related equipment.
  • Self-motivated and capable of working without direct supervision.
  • Able to work in adverse working conditions requiring physical dexterity.
  • Ability to travel anywhere outside of Canada for training abroad.


  • Must possess and maintain a valid Electrical Journeyman certificate with a Class A rating. Applicants with a mechanical aptitude are considered an asset.
  • Participate in after hour/home study program when applicable.
  • Applicants must have a valid class 5 driver’s license and submit a recent driving record.

Cullen Diesel Power offers a competitive salary, Medical/Health, Extended & Dental benefits. Company vehicle & a RRSP plan. Union environment. www.cullendiesel.com

We thank all interested applicants however only shortlisted candidates will be contacted for an interview.

Job Type: Full-time


  • Electrical Field Service Technician: 1 year (Preferred)