Do you possess the gift of empathy that allows you to make genuine connections with people? Are you motivated by using your talents to support others in their personal growth? Come work for one of BC's top not-for-profit societies!
ABOUT US
The Phoenix Society is a not-for-profit society located in Surrey, BC serving the Greater Vancouver and Fraser regions.
Located, at the corner of 80th Avenue and King George, the Newton Supportive Housing Project is part of a commitment between the Province and the City of Surrey to deliver 250 permanent supportive modular homes in the community.
Supports include outreach workers, wellness checks, life skills training, employment assistance, connection and referral to community services and support groups. Residents have access to counselling, as well as health, mental health, and addiction recovery services.
JOB SUMMARY
Reporting to the Housing Manager, the Program Coordinator takes a lead role in ensuring that the Newton Phoenix Modular Housing Program operations consistently delivers high quality services, and programming, and is accountable for ensuring that security and infrastructure requirements are met.
KEY RESPONSIBILITIES
Provides supervision, direction, coaching and assistance to Program Assistants and Modular Housing staff in the completion of daily operating tasks.
Promote good relations within the team - build rapport and trust, share information with others, accept and express suggestions or feedback in a positive, constructive manner, be sensitive to the needs and feelings of others, etc.
Schedules staff and oversees the filling of vacancies.
Ensures all case management and BC Housing reporting requirements are met.
Contributes to maintaining a healthy environment following therapeutic community principles which encourage awareness of inter-dependence of community members, and the value of responsible concern for self and others.
Supervises medication administration and is accountable for ensuring accuracy and completeness of administration and documentation.
Monitors resident behaviours, reporting up if necessary to maintain a safe, healthy environment.
QUALIFICATIONS and EXPERIENCE
Two year diploma in social work or an equivalent field of study
At least three years’ work experience in a related field
Experience working with marginalized people affected by problematic substance use, homelessness, emotional and mental health issues, unemployment, lack of education and involvement with the criminal justice system
Ability to apply trauma-informed practices to clinical care
Experienced in records, reports, statistics and database management
Strong collaborative approach to delivering and developing programs and services
Proven communication and conflict resolution skills
Effectively communicate professionally, verbally and written in English
Office suite skills including Excel, Word, Outlook and central data systems
Current First Aid/CPR
Valid Class 5 driver’s license with driver’s abstract
Criminal Records check for working with vulnerable populations
We look forward to your application!