Pro Shop Attendants will assist in the daily operation of our pro shop, including processing of green fees and merchandise sold, booking tee times, and housekeeping of the pro shop. Attendants will also assist with events being held at the facility, which will include supporting event coordination and customer service efforts.
Duties & Responsibilities:
Register all sales transactions with accuracy.
Demonstrate a high level of customer service on an ongoing basis.
Resolve any customer concerns or inquiries that may arise.
Open cash float by counting and ensuring the appropriate opening balance. Balance daily sales and payments in accordance with closing procedures at the conclusion of every shift.
Ensure the pro shop is clean and organized at all times.
Answer telephones to provide general facility information, direct phone calls, answer questions, and/or take tee time reservations.
Ensure that all guests benefit from current, on-going and upcoming promotions, as communicated by management.
Assist with administrative tasks, and perform other related duties as assigned.
Skills & Qualifications:
The candidate must be highly motivated, enthusiastic, and excel in public relations and organizational skills.
Point of Sale experience in a retail operation is a definite asset.
Handle a variety of responsibilities and possess an ability to multitask in a fast- paced environment.
Possess a reliable form of transportation, considering that public transportation to the facility is not currently available.
Maintain availability for shifts that can include weekdays, weekends, and holidays, as well as a variety of early morning, and late evening shifts.
Meet and exceed guests’ expectations by providing excellent customer service.
Maintain a positive and welcoming attitude with golfers and other staff members.
Strong oral communication and interpersonal skills.
Applications will be accepted until March 15th, 2020. Applications can be sent by email to Andrew Robertson at firstname.lastname@example.org.