Build your Career at Techo-Bloc.
Headquartered on the South Shore of Montreal, just steps from Quartier Dix30, Techo-Bloc is the leader in product innovation in its industry. Our pavers, retaining walls and masonry materials are a model of beauty, quality and durability. As we strive for continuous improvement, we are constantly engaging in new challenges, products and niches to remain at the forefront of our industry.
The Client Relations Coordinator will be part of the Client Relations & Support team. They will be responsible for responding and attending to general client inquiries, marketing and sales requests while ensuring that clients and partners receive the highest standards of service and a positive overall client experience.
Provide customer service and responsiveness to our visitors and partners
On-board new partners to our website
Provide clients with general support
Respond to general inquiries received through our different digital platforms
Provide guidance and responsiveness to visitor inquiries (digitally and via telephone)
Connect visitors and clients to the right resources to ensure success in their journey
Assist partners with technical support requests
Provide our partners with leads
Create and maintain relationships with our clients
Ensure to follow up with proper solutions when needed
Update our client database
Excellent client relations and communication skills (customer-oriented attitude);
Strong interpersonal skills and an ability to build rapport with customers;
Willing to learn new coordination/administrative/technological tasks;
Organized and efficient;
Resourceful, reliable, and takes initiative;
Excellent client relations and communication skills;
Ability to prioritize and work in a fast-paced environment;
Customer oriented attitude;
Ability to work well with a team and independently;
Bilingual (English and French): strong written and verbal communication skills.
Your contribution is very precious to us, just like the stones we produce. Techo-Bloc fosters a culture of innovation where everyone brings a special touch to his/her field of expertise. The company is growing, your ideas and your talents are required to contribute to the development of the prestigious brand image that Techo-Bloc has developed over the years.
You will have the opportunity to:
Live at the center of a creative movement that cares a lot about your opinion
Develop your skills and grow
Have a dynamic job and an evolving career path
Have competitive compensation and several benefits as well as a bonus program
We thank all applicants for their interest; however, only those under consideration will be contacted.