Position Overview
We are looking for an experienced and passionate FOH Manager to join our team and oversee the daily operations of our establishment. Our ideal candidate will want to continuing working as a Server and/or Bartender while extending their career into a management role. This candidate is a natural leader who has server & bartender experience, excels in delivering exceptional guest experiences, can manage staff and loves working with people.
Key Responsibilities
· Supervise and motivate restaurant staff to ensure top-quality service and maintain a positive work environment.
· Ensure daily operations are running smoothly as per guidelines and check sheets.
· Managing staff scheduling and adhering to proper paperwork requirements.
· Experience using Excel for Back End financial reporting.
· Monitor food quality, customer service, and hygiene standards to maintain compliance with company and government regulations.
· Handle guest inquiries, complaints, and feedback in a professional and timely manner.
· Collaborates with Kitchen Manager to ensure seamless service.
· Ensure compliance with health and safety standards and all relevant legislation.
Qualifications
· Minimum of 3 years’ experience in restaurant industry with hospitality leadership as a bonus.
· Post-secondary education in hospitality, business administration, or a related field preferred.
· Proven ability to lead & motivate.
· Strong organizational, communication, and interpersonal skills.
· Knowledge of food safety regulations and experience with inventory management preferred
· Ability to work flexible hours, including evenings, weekends, and holidays.
· Competitive salary and performance-based bonuses.
· Paid Health and dental benefits package after probationary period has ended.
· Opportunities for professional development and advancement.
· Free food and beverage. (limited allowances)
· Supportive and inclusive workplace culture.
How to Apply
Interested candidates are invited to submit their resume and cover letter detailing their relevant experience to [email protected].
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
The Ideal Candidate For Management Will Possess:
Management of Work & Experience
- Organized — Without a desire to stay organized, a manager in almost any line of work will find the job stressful if they aren’t inclined to keep things in order.
- Willing to work floor shifts as needed (must have server/bartender experience).
Work Motivational Factors:
- Interest in People — Given the amount of new faces a manager will be seeing on a daily basis, those who thrive in this position really find a thrill in meeting and getting to know new people.
- Preference for Structure — Managers needs to be able to create goals and prioritize tasks, and the best way to get this done is if there is a logical structure in place.
Working with Others:
- Service-Oriented — As the restaurant industry is a service industry, it’s important that a restaurant manager be very customer service focused in their line of work.
- Takes Leadership — Some of the best managers out there will tell you that they don’t simply manage; they lead their team of staff on a daily basis.
- Considerate of others — This includes being considerate of both customers and staff.
- Influences others — One who has a natural incline to take on a leadership role that includes open communication should also feel the drive to influence and encourage others.
Typical work activities:
Business activities:
- Taking responsibility for the business performance of the restaurant.
- Preparing financial and in-house reports at the end of the day/week/month
Front-of-house:
- Coordinating the entire operation of the restaurant during scheduled shifts.
- Managing staff and providing them with feedback.
- Responding to customer complaints.
- Ensuring that all employees adhere to the company's uniform standards.
- Meeting and greeting customers and organizing table reservations.
- Advising customers on menu and wine choice.
- Recruiting, training and motivating staff.
- Organizing and supervising the shifts of kitchen, waiting and cleaning staff.
Housekeeping:
- Maintaining high standards of quality control, hygiene, and health and safety.
- Checking stock levels and ordering supplies.
- Preparing cash drawers and providing petty cash as required.
- Helping in any area of the restaurant when circumstances dictate.
Typical job responsibilities include:
- Recruiting, training and supervising staff
- Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
- Promoting and marketing the business
- Overseeing stock levels
- Ordering supplies
- Handling customer inquiries and complaints
- Taking reservations
- Greeting and advising customers
- Problem solving
- Preparing and presenting staffing/sales reports
- Keeping statistical and financial records
- Assessing and improving profitability
- Handling administration and paperwork
- Making improvements to the running of the business and developing the restaurant.
- Reports to Regional Manager & Operations Manager
** Have the ability to smile and have fun!
Job Types: Full-time, Permanent
Pay: $50,000.00-$70,000.00 per year
Benefits:
- Dental care
- Discounted or free food
- Flexible schedule
- Life insurance
- On-site parking
- Store discount
Work Location: In person
