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Manulife Group Benefits is seeking an energetic, results-oriented Associate Product Manager to join our Product Team to support our Pharmacy benefits portfolio. Pharmacy benefits represent the single largest area of core benefit spend for most employers. It is also a dynamic and evolving area of focus within Group Benefits.
The Pharmacy Benefits Associate Product Manager is part of a team that supports the pharmacy benefits portfolio and contributes to recommendations to help drive product revenue and market share. This is a new hybrid role that combines product development and maintenance management.
The Associate Product Manager is a subject matter expert who supports the needs of internal constituencies, our distribution partners and Group Benefits clients. To be successful in the role, the candidate will possess not only the experience in product management but will possess superior relationship management, communication and influencing skills. The Group Benefits Product team is responsible for the development and implementation of products and solutions as well as external and internal communications.
Accountable and support product development and overall management of product portfolio, appropriately balancing financial, reputational, sales and persistency risk
Develop and launch of new product features and services, as well as act as subject matter expert for existing offerings.
Become a product owner for specific Manulife offerings and be accountable to a product’s life cycle including ideation, validation, prototyping, launch and improvement.
Evaluate industry trends, regulatory changes, and competitive environment.
Partner closely with key stakeholders to gain acceptance and support for direction and to ensure collaborative execution, leveraging sound business cases
Lead cross-functional teams in product development initiatives, ensuring that projects are implemented according to plan and that any issues are resolved promptly and effectively.
Collaborate closely with PBM and internal partners to ensure full execution of plan design updates, changes and implementation
Manage positive relationships, expectations and risk with external vendors.
Influence change and be responsive to the evolving world of pharmacy benefits.
Field inquiries and support sales and clients in understanding pharmacy benefits.
Participate in industry events and cultivate positive relationships within the industry.
Participate in customer, advisor and industry presentations.
Develop and deliver sales training and presentations.
Bachelor’s degree with a minimum of 2-6 years of specific business experience.
In-depth knowledge/experience of product development and management within the financial services business
Strong business acumen with deep knowledge of pharmacy benefits
Excellent interpersonal, motivational, and relationship-building skills
Exceptional written and oral communication skills, including a developed ability to present to audiences of varying backgrounds and expertise
Working experience with multi-project management portfolio and agile approaches
Ability to create and support business cases as well as other financial or operational analytics
Strong planning and project management skills, with a proven ability to execute concurrent projects within tight timeframes
Demonstrated problem-solving skills
Strong aptitude for collaboration, influence, negotiation and change management
Ability to work in a fast-paced environment with multiple, and sometimes changing, priorities
Strategic thinker with good judgment and strong understanding of process
Proficient in Word, Excel and PowerPoint, PowerBI
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact [email protected] .
The annual base salary for this role is listed below.
Salary range is expected to be between
$65,775.00 CAD - $109,625.00 CAD
If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.