Doit se démarquer dans une culture entrepreneuriale. Possède d’excellentes compétences interpersonnelles. Travaille de façon autonome et en équipe. Gère le stress et peut mener plusieurs tâches de front. Doit posséder un bon sens de l’humour.
English
Reports to: Director, Sales
Responsibilities (including but not limited to):
• Manage the development & support of a regional customer base of retail hydroponic and indoor garden supply stores.
• Oversee the day-to-day sales process, addressing questions and concerns that may arise with regards to our products.
• Travel two to three weeks per month including:
Client Visits
New customer contacts
Trade Shows
• Identify prospective customers and initiate contact
• Set up new customers including supervision of credit checks, proposed terms & incentive plans
• Perform sales analysis
• Provide product training and support including new product introductions
• Schedule/coordinate shipments as needed.
• Manage back orders with the Customer Service team
• Respond to customer inquiries
• Suggest marketing materials, promotional programs, and display concepts in coordination with Sales Director and Marketing team
• Prepare competitive product comparisons
• Propose new products, product improvements, etc.
• Participate in Trade & Distributor Show selections, coordinate setup and staffing
• Learn relevant software programs involved in order taking and order entry process
• Utilize CRM system to track store visits, manage customer contacts, and new leads.
Experience & Qualifications:
BA Degree in business and/or related horticultural field preferred.
3+ years of outside sales experience in relevant field preferred
Must have experience with:
• Customer support
• Heavy phone and e-mail communications
• Word, Excel and business writing
Must thrive in an entrepreneurial environment. Possess excellent people skills. Work well independently and as a team member. Handle stress and be able to multi-task. Must have a sense of humor.
