Job Summary
We are seeking a highly organized and detail-oriented Admin Coordinator to join our team. This role is essential in managing administrative tasks, supporting office operations, and ensuring smooth communication across departments. The ideal candidate will have strong computer skills, excellent customer service abilities, and experience with various office software. This position offers an opportunity to work in a dynamic environment where organizational skills and professionalism are highly valued.
Responsibilities
- Coordinate daily workflow between appraisers, clients, lenders, and other stakeholders to ensure timely completion of appraisal assignments.
- Monitor emails and respond to client inquiries, appointment requests, and appraisal-related correspondence in a professional and timely manner.
- Answer and direct incoming phone calls, providing information, resolving inquiries, and ensuring exceptional customer service.
- Create and process new appraisal orders, verify assignment details, and enter information accurately into the company’s appraisal management system.
- Coordinate timelines between appraisers, clients, and property contacts.
- Review appraisal reports for completeness, accuracy, formatting, and compliance with client and company requirements prior to submission.
- Submit finalized appraisal reports through client portals and appraisal management systems while ensuring adherence to deadlines and service standards.
- Prepare and issue invoices, monitor payment status, and assist with accounts receivable follow-up as required.
- Maintain accurate records of orders, reports, correspondence, and client documentation.
- Track assignment progress and proactively communicate status updates to appraisers, clients, and management.
- Assist with administrative projects, report editing, document preparation, and process improvements to enhance operational efficiency.
- Maintain a high level of confidentiality, attention to detail, and professionalism while handling sensitive client and property information.
Position Requirements:
- Minimum 1 year of administrative support experience in a professional services environment
- Must be comfortable operating in a fast-paced environment
- Must have excellent written communication and interpersonal skills
- Highly organized with good time management skills
- Strong writing skills
- Strong Microsoft Office skills and typing proficiency
- Self-motivated with the ability to ability to lead others and work independently
Pay: $19.00-$21.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
Work Location: In person
