Job Summary
The Rideau Clinic by Southern Alberta Surgical Centre, is currently seeking a full time Medical Office Assistant (MOA), starting immediately.
We’re looking for a team player who thrives in a fast-paced environment and enjoys working directly with people. The successful candidate will be responsible for fulfilling multiple administrative duties in both the front and back office including receptionist, billing support, scheduling appointment and surgeries, patient communication, and filing. If you have experience in the medical field, you may be perfect for this position.
Please note that this position is located at the old Holy Cross Hospital.
Qualifications
- ≥2 years of MOA experience
- Medical Office Assistant certification is favoured.
- Strong interpersonal and communication skills with attention to detail.
- Desire to work with diverse patients requiring clinical and surgical management.
- Candidates with surgical services experience is an asset.
- Previous experience with Accuro EMR and EPIC Connect Care is an asset
Duties and Responsibilities Include but are not limited to
- Greeting patients upon arrival, providing excellent customer service and problem solving when necessary.
- Receive and communicate patient messages to clinic staff.
- Schedule appointment and surgery bookings, reminders, and follow-ups.
- Review clinical notes to ensure continuity of patient care for referrals, investigations, etc.
- Complete insurance claims and maintain confidential patient information, such as medical results and case histories, with electronic medical record software (Accuro).
- Manage invoices and financial statements.
- Perform basic disinfection and decontamination of equipment and exam rooms if needed.
Benefits
- Medical benefits include dental, extended health and vision care after probationary period.
- Opportunity to have a direct impact on the patient care experience.
- Involvement in a team-based environment.
Experience
License/Certification
- MOA Certificate (preferred)
Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
- Dental care
- Paid time off
- Vision care
Work Location: In person
