Location: Toronto, ON
Onsite Flexibility: Hybrid 2 days per week in office (Tuesday and Thursday anchor days), 3 days work from home
- Position Type: Contract
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Contract Duration: 1 year (with possibility of extension and conversion based on business needs and performance)
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Pay Rate: C$55.00 C$66.00 / Hour (CAD)
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Shift / Schedule: Monday Friday, core business hours 37.5 hours per week, 7.5 hours per day; overtime as needed
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Travel Requirements: Not required
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This role sits within an access management team of 11 people focused on reviewing, validating, and processing access requests submitted by business and technology partners through ServiceNow. The contractor will interact primarily with internal stakeholders and will not have access to customer data. The position includes approximately 2 hours per week in meetings on average. A 3-week onboarding and work-specific training period is provided. This is a process-oriented role offering the opportunity for long-term engagement, networking, and exposure to new technologies and capabilities within a large financial institution.
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Summary of Role
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May provide guidance to partners / stakeholders within defined parameters related to specific Technology Controls / Information Security programs / policies / standards and incidents for own specialized area
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Analyze and evaluate in-scope applications to identify possible breaches of access, inaccurate documentation, and toxic combinations of access within an application
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Participate and/or support development of a security management strategy and framework
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Support technology processes and help implement governance practices to monitor, detect, prevent, and react to both current and emerging security threats against the organization's business
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Support development of on-going Technology Risk reporting, monitoring key trends and defining metrics to regularly measure control effectiveness for own area
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Research and investigate regulatory compliance requirements, reporting and questions and support the team in resolving compliance, audit, and regulatory issues
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Participate in computer security incident responses relevant to business (or enterprise-wide) and represent respective function and enterprise position to the business, and business needs to incident response team
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Adhere to internal policies / procedures, technology control standards, and applicable regulatory guidelines
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Contribute to the review of internal processes and activities and assist in identifying potential opportunities for improvement
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Adhere to enterprise frameworks and methodologies that relate to technology controls / information security activities
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Influence behavior to reduce risk and foster a strong technology risk management culture throughout the enterprise
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Remain informed of emerging issues, industry trends and/or relevant changes
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Support development and/or implementation of standards, policies, procedures, and solutions that mitigate risk and maximize security, availability of service, efficiency, and effectiveness
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Assess / identify key issues and escalate to appropriate levels and relevant stakeholders where required
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May develop / provide / contribute to reporting, analysis, and assessments at the functional or enterprise level
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May participate and provide advice / guidance on projects within own area of specialization
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Continuously enhance knowledge / expertise in own area and keep current with emerging trends/developments and grow knowledge of the business, analytical tools, and techniques
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Support a positive work environment that promotes service to the business, quality, innovation, and teamwork and ensure timely communication of issues / points of interest
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Identify and recommend opportunities to enhance productivity, effectiveness, and operational efficiency
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Establish effective relationships across multiple business and technology partners, program and project managers
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Participate in knowledge transfer within the team and business units
Typical Day-to-Day Responsibilities
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Review, validate, and process the requests submitted by business and technology on ServiceNow
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Connect with business or technology if required to clarify requests
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Manage the dashboard to ensure that requests are being managed in a timely manner and that approvals pending for a long time are followed up
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Ensure any process changes are communicated to the team
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Review emails and respond to those that need to be addressed / file those that are done under relevant folders
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- ServiceNow experience
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Jira experience
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MS Office Suite especially Excel as a database
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Strong data analysis Governance
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Access Management experience
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Strong communication skills (written and verbal)
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Strong time management and priority management skills
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Attention to detail; self-starter and adaptable
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- Automation knowledge (Power Query, Power Automate, Power BI)
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Large organization experience (comparable in size to a major Canadian financial institution)
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- 8 years of overall experience (flexible with 6 years)
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- Post-secondary education is an asset
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Medical, Vision, and Dental Insurance Plans
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401k Retirement Fund
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- Interview Process: 1-step, virtual, 1 hour, panel format questions regarding candidate experience and scenario-based questions
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Disqualifiers: Candidates with a pattern of job hopping or multiple short contracts, candidates who are highly technical in nature (this is a process-oriented role), and candidates at Manager or Director level will not be considered
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This client is a leading financial services and banking organization operating across Canada and internationally, with a large enterprise technology and information security function. The organization employs thousands of professionals across technology controls, information security, risk management, and compliance disciplines, and is known for its scale, regulatory rigor, and long-term investment in contractor and employee development. Teams include IT analysts, access management specialists, governance and risk professionals, and solutions developers collaborating across business and technology units.
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GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.
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Job Number: 26-09816 Industry: Data & Analytics
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