We’re looking for an awesome person to join our team as People Resource Coach - CONNECT Saanich Peninsula. As a guest on the traditional land of the WSÁNEĆ people, you will have the important job of representing CONNECT and building strong community relationships as a good neighbour, partner and friend, so we start in a good way and walk this important journey together.
GREAT PEOPLE, OUTSTANDING SERVICES:
To help people redesign their lives after brain injury or stroke we need great people who share our values, breathe our culture, believe in our mission and vision, and feel a sense of purpose in their work as they contribute to making lives better. They value open, honest communication, are willing to support, encourage and challenge themselves and others to be better, and they have a desire to learn and grow to be the best they can be for the people we serve.
JOB SUMMARY:
The People Resource Coach works as part of an integrated team with coaches from other disciplines and Life Redesign Coaches (multi-skilled workers), who support people in their homes. The People Resource Coach helps our team navigate what comes up, search for solutions, and keep everyone talking and on the same page.
A People Resource Coach is a ‘go-to’ for all things related to our people and scheduling. They are part of the glue that holds our many moving parts together. With an eye on quality, they help promote a workplace culture of safety, support, inclusion, empowerment, engagement, collaboration and partnership with the people we support and families as they work towards their life redesign.
REPORTS TO: Leader – CONNECT Saanich Peninsula
START DATE: August
JOB REQUIREMENTS & COMPETENCIES:
- Shares our values and believes in our service philosophy with a good understanding of the strengths and qualities that make for a great fit for our organisation and the needs of the people we support
- Flexible, adaptable, creative, and resourceful, able to competently manage multiple, often competing priorities while maintaining a sense of perspective and fun
- Skillful communicators, able to handle sensitive, private or confidential information and situations with tact, diplomacy and discretion
- Work well on their own and as part of a team
- Computer savvy, comfortable using computer-based software and other IT tools, championing others to do the same
KEY TASKS & RESPONSIBILITIES
- Encourage and support our people to be the best they can be using our policies and processes to help guide the way
- Checking in to make sure people have what they need so that everyone can do their jobs well, and whether living or working, have the best experience of CONNECT Saanich Peninsula as possible
- Be a coach, mentor and role model for all
- Support people through difficult moments
- Help them navigate systems and processes, and to rectify mistakes when they happen
- Help people feel valued by listening to what’s important to them and by bringing their concerns forwards
- Overseeing staff schedules and resident support needs to ensure there is a fit
WORKING CONDITIONS
- Regular business hours with an on-call component
