Bilingual Inside Accounts Manager
SureWerx is a leading manufacturer of innovative safety, tools, and equipment products and solutions. Since 1957, we've been trusted to keep all who use our products safe in even the most challenging environments. Today, our growing family of world-leading brands serves customers and partners across the U.S., Canada and Europe.
At SureWerx, you'll have the opportunity to challenge yourself in a supportive, growth-oriented culture of industry leaders. You’ll help chart our future as we continue to expand into new products, services and markets. And we’ll invest in your career development, enabling you to grow and succeed.
We are looking for a full-time Bilingual Inside Accounts Manager. This position reports to the Regional Sales Manager, Eastern. This is a fully remote position.
Responsibilities:
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Calling on assigned accounts in the territory to identify and close on opportunities for SureWerx Canada products, including determining potential for new business, add-on business or upsell business and maintain future opportunities.
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Identifies prospects through various lead generation activities, including tradeshow, email, website enquiries, direct mailing, advertising, cold-calling on key prospects or referrals.
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Calls on prospects to understand their purchase decision makers, decision making process and criteria, and their needs.
- Provides value propositions, handles objections, prepares quotes, and closes sales by getting prospects’ commitments.
- Process all sales orders and answers any questions related to the status of the order and respond to all questions.
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Working with the product managers on special pricing for significant product purchases etc.;
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Direct customers to website, if possible, in trying to assist them in finding the part or product which is required;
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Accumulating and processing back order information, back orders and un-invoiced sales order line items as required;
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Performed administrative and office duties such as filing, updating customer information, and contributing to general office functioning;
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Research product information, product catalogues, etc.
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Possible promotions (build a promotion for a distributor);
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Additional Sales Support such as Trade show and Direct mail lead follow-up.
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Provide support for National programs, such as promotions, product launches & etc.
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Utilize Salesforce CRM to maintain a current listing of all opportunities.
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Other duties as required.
Qualifications
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3-5 years of successful outbound sales experience.
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Bilingual in English and French, verbal and written.
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Demonstrated ability to achieve sales objectives.
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Understanding of the sales administration process.
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Excellent interpersonal and communication skills, both written and verbal.
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Team player who is assertive, goal-oriented, positive, and self-motivated.
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Hands on experience with CRM (Salesforce) software or equivalent.
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Detail oriented and very organized.
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Degree or Diploma in a business discipline or related field is preferred.
SureWerx is committed to fostering equal opportunities, and to providing an inclusive and respectful working environment in which all employees can thrive. We aim to attract and retain a workforce that represents and celebrates the diverse communities we so proudly serve. We therefore encourage applications from women, LGBTQ+ people, Indigenous Peoples, people of colour, persons with disabilities, and people who are neuro diverse. Please advise our HR team if any accommodations are required to support you during the recruitment process.
Accommodations will be provided upon request during the recruitment process.
We thank all applicants for their interest in SureWerx, however, only those who qualify will be contacted.
