At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Project Manager, National Tax
(Remote option available – We welcome applicants from anywhere in the Country to apply)
The opportunity
National Tax (Transformation PMO) is looking for a Project Manager who will enable us to continually transform tax services. You will be part of a team that helps design, integrate, and implement innovative solutions to help Tax professionals drive operational efficiencies and go to market with competitive offerings. You will engage very closely with various business teams in the Tax Service Line to understand their processes in depth and help build out alternative simpler and more effective business processes/solutions. You will also be coordinating and collaborating with various local & global teams at different stages of the Delivery Lifecycle to ensure successful implementation (including Technology, Risk, Marketing & Communications, Legal etc.). Successful candidate will be creative, entrepreneurial, detail-oriented, have excellent communication skills and can see the big picture.
Your key responsibilities
Determine project scope & objectives from practice leaders and develop project plans; manage project delivery through completion, including continuous improvement
Gather and evaluate needs (business requirements) from SMEs to understand current state and develop future state, including driving ideation efforts
Brainstorm and help map out new processes
Monitor progress, manage risks & issues, prepare project documentation and summary reports as needed on a regular basis
Lead calls with business, technology, and other enablement teams (risk, marketing & communications etc.) to effectively deliver on projects
Collaborate with all stakeholders to identify and clear bottlenecks as needed
Manage seasonal operational activities for certain initiatives (such as TaxChat/T1’s)
Support other ad-hoc requests, as required to assist with delivery (including drafting communications, marketing material, risk memos or other required documentation)
Skills and attributes for success
Proven ability to solve problems creatively and thinking out-of-the box
Experience working with senior leaders and strong interpersonal skills
Strong tolerance for ambiguity and “can do” attitude with an open mind-set to oversee projects; strong organizational skills to deliver on projects
Experience managing stakeholder expectations and handling competing priorities
Self-starter and can manage own activities to get the desired result
Strong analytical and organizational skills, with excellent verbal and written abilities including creating compelling presentations
Project Management certification or equivalent is an asset
Experience in Solutions/Technology delivery is an asset
Marketing and communications knowledge (creativity and writing skillset)
Experience and knowledge
Bachelor’s degree or above in Business, IT or relevant field
3+ years of experience as a Project or Operations Manager, Business Analyst or Process Analyst
Experience managing projects and driving change management
Ideally have experience with process improvement or innovation projects (including ideation)
Strong experience gathering & drafting requirements, developing process or architecture maps, and managing projects through the entire life cycle
Strong Excel and PowerPoint skills (building creative presentations)
PMP is an asset but not required
What we offer
At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:
Support and coaching from some of the most engaging colleagues in the industry
Learning opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way that’s right for you
EY | Building a better working world
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