You have a passion to raise the bar in the retirement industry. You are an energetic, motivated team player who is able to inspire others to provide the highest standards of performance and customer service. You will have abilities and customer service experience in a similar setting with skills and knowledge in the areas of serving, handling food and be a contributing team player to the overall success of the Community. You are committed to upholding the V!VA Values and Culture. If making a difference in people’s lives is important to you, then we are eager to hear from you.
What do you get when a team of experienced industry professionals combine their passion and decide it is time to raise the bar in the retirement living industry? You get V!VA Retirement Communities. At V!VA, we aren’t about grand statements or lofty ideals. We are a group of Canadians committed to bringing the right mix of people together to inspire each other and deliver the highest standards of customer service and performance in the retirement industry. At V!VA we put people first. We are looking for just the right person who shares V!VA’s mission – Making Today Great!
As a Maintenance Assistant at a V!VA Retirement Community, you will be accountable to your schedule and job duties as they pertain to your assigned shifts. You will collaborate and work as a team player with emphasis on building maintenance. The incumbent is responsible for providing basic maintenance services to Community Members and arranging for more intensive service if/when it is needed, under the direction of the Services Manager. This role ensures that all Community Members’ and Team Members’ health and safety is maintained.
Key Responsibilities include but not limited to:
Schedules maintenance repairs, performs preventive maintenance and coordinates all replacement and new installation activities. These activities are done in a timely manner with minimum disruption to Community Members (HVAC, plumbing, water, gas, electrical, mechanical, communications, carpentry, painting, drywall, refinishing, grounds care and equipment maintenance).
Ensures safe operation of swimming pool. Maintains logs/records of pool chemistry and adjustments to it. Orders needed supplies for the pool in consultation with the Services Manager
Effectively coordinates and completes the readiness of all vacated suites so as to provide quick availability to new prospects.
Participates in annual safety review of all suites and common areas and keeps records of the same
Observes, notes and maintains the common areas in good repair and pleasing to the eye at all times. Any needed repair will be done in a timely manner
Inspects all equipment and systems on a regular basis to ensure proper functioning and safety, including security and emergency systems such as back-up generator and cameras.
Performs or arranges emergency maintenance duties as required, in consultation with Services Manager.
Maintains maintenance records, receipts, and ledgers are kept and ensures proper follow-up of all maintenance contracts as directed
Participates in all Health and Safety, fire Safety and Quality Improvement programs including conducting fire safety training for Team Members and monthly fire drill procedures
Programs computerized entry system, fobs for Community Member suites and other entry points as directed
Ensures issue resolution relating to Maintenance Services are followed through with in cooperation with Community Members, families, other V!VA Team Members.
Ensures good communication of building or Community Member issues to the Services Manager via means as necessary (email, written, verbal)
Conduct monthly, quarterly and annual audits as requested
Ensures and follows effective Infection Control protocols are in place when needed i.e. outbreak
Request all needed education to do with Wellness for Community Members and Team Members to maximize knowledge that will ensure safety and healthy living
Attends and contributes to all Services department meetings and applicable Community meetings
Implements, monitors, and achieves all approved departmental goals as set out
Other projects and responsibilities as assigned
Qualifications include but not limited to:
Minimum of 2 years of relevant experience in building maintenance operations. Some experience in a retirement setting is desired
Post secondary training in key areas of building maintenance is preferred
Sound knowledge of plumbing, HVAC, electrical and minor painting and drywall repairs
Knowledgeable of the Provincial Health and Safety regulations
Proficient in building maintenance systems
Knowledge in MS office (outlook, word, excel)
Ability to communicate clearly with peers and subordinates. Ability to work as a Team Member, understanding the priorities of others
Ability to manage their time effectively with little supervision
Up to date police check-vulnerable sector * verified annually
Strong customer orientation to older adults
Positive attitude, enthusiasm and energy
Valid CPR/First Aid is an asset
Able to bend, stretch, sit and stand for long periods as well as climb ladders and work in congested space. Able to lift a maximum of 50 lbs
Valid driver’s license
Ability to work flexible hours and weekends
Available to be on call for emergencies
V!VA Retirement Communities welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.