Join Our Team!
Are you a compassionate, experienced leader who is passionate about making a difference in the lives of others?
We're looking for a Temporary Manager to lead our team and support adults living with acquired brain injuries in a welcoming, person-centered residential environment.
At Coastal Support Services, we believe our employees are the heart of everything we do. We are proud to foster a supportive, respectful, and collaborative workplace where your leadership and ideas are valued. If you're looking for meaningful work where you can make a lasting impact, we'd love to hear from you!
About the Role
As the Manager of the House, you will oversee the day-to-day operations of our residential brain injury program, ensuring high-quality care and services while supporting a dedicated team of staff. This is a hands-on leadership role that combines program management, staff supervision, client support, and collaboration with families and healthcare professionals.
You'll play an important role in creating a safe, respectful, and empowering environment where individuals are supported to achieve greater independence and quality of life.
What You'll Do
Leadership & Program Management
- Lead the daily operations of the House.
- Supervise, mentor, and support a team of residential staff.
- Manage staff scheduling and ensure appropriate shift coverage.
- Develop and maintain individualized support plans and program procedures.
- Foster a positive, collaborative, and respectful workplace culture.
Client Support
- Ensure person-centered care that promotes independence and community participation.
- Oversee personal care supports, medication administration, meal planning, and household operations.
- Coordinate and participate in Individual Program Plans (IPPs).
- Accompany clients to medical appointments when needed and collaborate with healthcare professionals.
Health & Safety
- Ensure compliance with health and safety standards, medication protocols, and emergency procedures.
- Complete incident reports and follow up with appropriate professionals.
- Coordinate with pharmacies and healthcare providers regarding medications and medical supplies.
Administration & Communication
- Maintain accurate client records and documentation.
- Monitor client progress and update support strategies as needed.
- Manage household budgets for groceries and supplies.
- Act as the primary contact for families, caregivers, and community partners.
- Report to Human Resources and ExecutiveTeam
- Represent the program at meetings and collaborate with external agencies.
What We're Looking For
Required Qualifications
- 3–5 years of management or supervisory experience, preferably in community housing, residential care, healthcare, or social services.
- Experience leading teams and managing day-to-day operations.
- Excellent leadership, organizational, and communication skills.
- Strong problem-solving and decision-making abilities.
- Commitment to person-centered, strengths-based care.
Preferred Qualifications
- Degree or diploma in Human Services, Social Work, Psychology, or a related field.
- Experience supporting individuals living with acquired brain injuries or other complex support needs.
Additional Requirements
- Valid Class 5 Driver's Licence with a clean driving record (preferred).
- Criminal Record Check with Vulnerable Sector Screening.
- Ability to work flexible hours and respond to urgent situations outside regular business hours when required.
- Moderate physical fitness to assist with household tasks and client support.
Why Join Coastal Support Services?
- Supportive and welcoming team environment.
- Meaningful work that makes a real difference in people's lives.
- Opportunity to lead a dedicated and compassionate team.
- Collaborative workplace where your experience and ideas are valued.
- Rewarding leadership role with purpose and impact.
We'd Love to Hear From You!
If you're an experienced leader who is passionate about supporting people to live meaningful, independent lives, we'd love to hear from you.
Apply today and become part of a team that values compassion, respect, teamwork, and excellence in care.
Pay: $31.50-$32.50 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- RRSP match
- Vision care
Work Location: In person
