Indigenous Program Discharge Facilitator - BC Children's & BC Women's Hospitals
The C+W Indigenous Health Program has a history at the BC Children’s and Women’s hospital (C+W) going back nearly 30 years, and has continued to grow and evolve. The program supports Indigneous patients and families from all over BC who attend C+W for services with cultural and emotional support. As well, one of the services stay connected with families who need additional support in coordinating their care plan once back at home. The C+W Indigenous Health program is an inter-disciplinary team.
C+W’s three overarching programs:
Indigenous Patient Liaison (IPL) is a service that has been at C+W for nearly 3 decades. The IPL’s provide cultural and emotional support for Indigenous patients and families while they are on site at the hospital. Support may include connecting the family to an elder, appointment accompaniment, and liaising between the patient and other hospital healthcare professionals.
Indigenous Complex Care (ICC) is a service that began in 2016, provided in partnership with the C+W Indigenous Health program, the Ministry of Health and the First Nations Health Authority (Joint Project Board). The service consists of a registered nurse and registered social worker. The team stays connected with patients/families who may need additional support with their discharge/care plan through distance coordination.
Elder Services – is a service the program offers to Indigenous patients and families. The program works with a number of elders who may offer their various gifts of ceremony, cultural and emotional support to families during celebrations or difficult times. As well, elder’s may be asked to provide a welcome at meetings or public events, or attend various internal committee meetings.
Our team is seeking a Indigenous Program Discharge Facilitator:
What you’ll do
Visit Indigenous patients in BC Women’s and BC Children’s to validate demographic data, health and/or birth information and the need for complex care coordination and community services.
Provide complex care coordination for patients, collaborating with patient in ensuring the care plan with all necessary information is forwarded to appropriate community health centres/services/agencies, clarifies family expectations and act as a patient advocate; participate in multidisciplinary team meetings regarding Indigenous Health, communicate with and obtain assistance from appropriate community agencies to ensure the best possible care for patients and families after discharge from hospital.
Facilitate complex discharge planning with the team, patient, family and community agencies by participating in regular meetings to ensure psycho-social follow-up; staying connected with patient and family once discharged from the BC Women’s Hospital and/or BC Children’s Hospital and ensuring care plans are coordinated with appropriate referrals and resources regardless of the health authority or municipal jurisdiction to which the patient is being discharged.
Establish and maintain effective collaborative and constructive liaison relationships with a variety of individuals and groups, including patients and families, community providers, MCFD and Aboriginal delegated agency social workers, schools, hospitals police agencies, other health authority leads and front line workers, on and off reserve health agencies/centres, and other agencies, in order to coordinate services across the continuum of health care.
Participate in program planning and development as part of an inter-professional team within Children’s & Women’s Hospital and the continuum of health care. Identify, promote and participate in program planning strategies to enhance system processes and resources for patients and their families.
Promote Indigenous centered and family centered care by participating in relevant committee work within the specialized program, hospital setting, and/or continuum of health care.
What you bring
Bachelor’s Degree in an Allied Health Discipline or a relevant social science discipline.
Minimum one (1) year recent related experience in women and/or child centred practice in a hospital setting or an equivalent combination of education, training and experience.
Eligible for registration with designated professional regulatory body.
Knowledge of the psychosocial needs of women and families with health and/or mental health conditions.
Knowledge of and experience with Indigenous centered care and unique needs of Indigenous populations and health services, in alignment with Paige’s Story (2015) and the Truth and Reconciliation Call To Action report (2015).
Knowledge of specific resources for Indigenous patients and families, ie First Nations Health Authority, Métis Family Services, VACFSS and other delegated Aboriginal child and family services, Community Health Centre’s/Clinics on and off reserve, etc.
Comprehensive knowledge of Indigenous history, cultures, communities, cultural interference, social determinants of health, and Indigenous health policy and direction.
Working knowledge of other health care disciplines and their role in client care.
**Pursuant to Section 41 of the British Columbia Human Rights Code, preference will be given to applicants of Aboriginal Ancestry **
You will have the ability to:
Work collaboratively and effectively in an inter-professional environment.
Communicate both verbally and in writing, and to deal effectively with co-workers, physicians, other health care professionals, clients and their families, and external agencies.
Plan, organize and prioritize work.
Deal with and/or guide others in resolution of conflict issues.
Teach students and other team members both formally and informally.
Present at in-services within the hospital and community.
Demonstate problem solving abilities and have knowledge of community resources.
Advocate for women and their families as they navigate the health care system.
- Applicants are encouraged to submit a cover letter linking how their skills and experiences meet this qualifications for this role.
What’s in it for you
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
Access to more than 2,000 in-house training programs.
Enjoy a comprehensive benefits package, including municipal pension plan.
12 annual statutory holidays with generous vacation entitlement and accruement.
Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
$31.36 to $39.10 per hour
4500 Oak Street, Vancouver
Applications will be accepted until position is filled.
Monday to Friday; 0830-1630
What we do
BC Children's Hospital (BCCH) cares for the province's most acutely ill or injured children and youth, provides developmental and rehabilitation services to children and youth throughout BC, and offers a broad range of health services. Sunny Hill Health Centre for Children (SHHC), a leading provincial facility offering specialized services to children and youth with developmental disabilities from birth to age 19, works collaboratively with BCCH. SHHC focuses on the child and their family while supporting health care professionals in their community. BCCH also operates a wide number of specialized health programs, is a leading acute care teaching facility, and conducts research to advance health and care through the BC Children’s Hospital Research Institute and in partnership with the University of British Columbia.
BC Women’s Hospital & Health Centre (BCW) is the only facility in British Columbia devoted primarily to the health of women, newborns and families. It provides a broad range of specialized women’s health services that address the health needs of women of all ages and backgrounds. BC Women’s is one of the largest maternity facilities in Canada, with over 7,000 births a year, and is both the major primary and secondary maternity services provider in the Lower Mainland and the cornerstone of the provincial tertiary care system. As an academic health centre BCW’s mandate includes providing strong leadership in research and the education and professional development of health care professionals in areas related to the health of the populations we serve.
BCCH and BCW are programs of the Provincial Health Services Authority (PHSA) which plans, manages and evaluates specialty and province-wide health care services across BC. PHSA embodies values that reflect a commitment to excellence. These include: • Respect people • Be compassionate • Dare to innovate • Cultivate partnerships • Serve with purpose.
PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.
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