Job title: Receptionist and Administrative Assistant
Classification: B
Salary: $24.63 - $26.14
Start / End Date: May 26, 2026
Hours: 35 hours per week
Reports to: Senior Coordinator, Marketing and Communications
Posting Date: May 25, 2026
Reference Number: CLU-2026-13
Deadline to apply: Until filled
To apply, submit your cover letter and resume by email to the Executive Assistant at [email protected], quoting the reference number.
As part of our recruitment practices, Artificial Intelligence (AI) will not be used for the screening, assessment, or selection process for this job posting
CultureLink is a settlement and community organization with 35 years of experience in developing and delivering services to meet the needs of diverse communities. CultureLink works within an anti-oppression framework and is committed to equity. This is a bargaining unit position.
Job Summary:
TheReceptionist and Administrative Assistant performs reception and administrative duties at the CultureLink main office, 2340 Dundas Street west, Suite 301, and may be required to assist other CultureLink sites. This site includes office space for over 70 employees, meeting rooms for stakeholder and client meetings, and program space for group activities and public events.
The Receptionist and Administrative Assistant greets people arriving at the office, answers and forwards calls and emails, schedules appointments, supports the Senior Coordinator Marketing and Communications, and provides centralized administrative support as needed.
Full-time in-person work is required. The Receptionist and Administrative Assistant must be proficient with Microsoft Office and online tools, and able to support staff and clients, when required, in the use of technology.
Maintaining positive relationships with CultureLink colleagues and external partners is essential to CultureLink’s success. All agency staff are also expected to perform outreach and marketing activities; support each other and to collaborate on agency-wide events.
Duties
- Create welcoming environment by greeting visitors, ascertain nature of business and direct visitors to appropriate personnel
- Provide general information in person, by phone or via email
- Track client interactions, generate and analyze reports for service efficiency
- Appropriate maintenance of sign-in process, filing, and reporting
- Schedule and confirm room bookings using Outlook
- Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally
- Order office supplies and maintain inventory
- Set up and maintain manual and computerized information filing systems
- Record and prepare minutes of meetings
- Coordinate and support office staff and volunteers in procedures and in use of current software
- Calculate, prepare and issue documents related to accounts such as bills, invoices, inventory reports, account statements and other financial statements using computerized and manual systems
- Support organization of events
- Other duties as assigned
Required Competencies
- Physical demands: sitting at a desk and using a computer for 50% of the workday; lifting; working in an open office; and strong hearing acuity to manage incoming and outgoing calls.
- Non-physical work-related capacities: following a schedule, maintaining attendance/punctuality; occasional deadlines; variety of tasks
- Social/Emotional demands: teamwork; relationship/network-building; working closely with the public, co-workers and supervisor
- Cognitive/mental demands: attention to detail; multitasking; organizational ability/time management, adaptability, sound judgement
Qualifications
- Post-secondary diploma or degree in an administrative, social service or business field is required, or equivalent combination of education and experience
- 1-2 year of relevant work experience
- Satisfactory Vulnerable Sector Screening within the past six months
- Excellent interpersonal skills, time management, problem solving and ability to work in a fast pace environment
- Fluency in languages other than English is an asset
- Strong oral and written communication skills in English
- Competency in Microsoft 365 applications including Outlook, Microsoft Teams, Word, Excel, PowerPoint, Microsoft Forms, OneDrive, and SharePoint
- Experience working with WordPress, databases, design tools (Canva), and social media (Facebook, Instagram, LinkedIn)
- Experience with email marketing tools (e.g., Constant Contact) is an asset
- Legally entitled to work in Canada
Job Type: Full-time
Pay: $24.63-$26.14 per hour
Education:
- Bachelor's Degree (preferred)
Experience:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
