Job Overview
We are seeking a dynamic and proactive Manager to lead and inspire our retail team, ensuring exceptional customer service and operational excellence. As a key leader within our organization, you will oversee daily store activities, manage staff, and drive sales growth through effective merchandising, strategic planning, and team development. This role offers an exciting opportunity to shape the customer experience while maintaining efficient store operations in a fast-paced environment. The ideal candidate is energetic, organized, and possesses strong leadership skills with a passion for retail management.
Responsibilities
- Lead and supervise store staff to deliver outstanding customer service, fostering a positive and motivated work environment
- Oversee daily store operations including cash handling, cashiering, and POS (Point of Sale) systems management
- Develop and implement merchandising strategies to optimize product displays and pricing for maximum sales impact
- Manage recruiting efforts by interviewing candidates, onboarding new employees, and providing ongoing training & development
- Handle purchasing, inventory control, and budgeting to ensure stock levels meet customer demand while controlling costs
- Conduct regular team meetings to communicate goals, performance expectations, and provide coaching on sales techniques and customer service skills
- Monitor sales performance metrics and prepare reports to inform strategic decisions for store growth
- Prepare and serve food items according to established recipes and standards.
- Ensure all food safety guidelines are followed, including proper handling, storage, and sanitation of food products.
- Operate cash registers and handle cash transactions accurately while providing excellent customer service.
- Assist customers with menu selections, including upselling items to enhance their dining experience.
- Maintain cleanliness in the kitchen and dining areas by regularly sanitizing surfaces and equipment.
- Collaborate with team members to ensure efficient service during peak hours.
- Address customer inquiries or concerns promptly and professionally.
Skills
- Previous experience in the food service or restaurant industry related to QSR Tex-Mex food is must.
- Knowledge of food preparation techniques and food safety standards is a plus.
- Strong customer service skills with the ability to communicate effectively with guests and team members.
- Ability to handle cash transactions accurately, including cashiering responsibilities.
- Must be able to work in a fast-paced environment while maintaining attention to detail.
- Flexibility to work various shifts, including evenings and weekends as needed.Proven experience in supervising retail teams with strong leadership capabilities
- Excellent communication skills with the ability to motivate staff and engage customers effectively
- Strong negotiation skills for vendor relations, purchasing negotiations, and conflict resolution
- Proficiency in payroll processing, bookkeeping, and basic math for accurate financial transactions
- Knowledge of POS systems, pricing strategies, marketing techniques, and retail sales management
- Exceptional organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment
- Experience in training & development programs to enhance team performance
- Sound understanding of budgeting, cash handling procedures, phone etiquette, and administrative responsibilities
- Demonstrated ability to manage time effectively while maintaining attention to detail in all aspects of store management
Join us as a Manager if you’re passionate about leading teams, delivering excellent customer experiences, and driving retail success. We value energetic leaders who thrive on building strong teams and creating a welcoming shopping environment. This is your chance to make a meaningful impact while advancing your career in retail management!
Pay: $20.00-$22.00 per hour
Expected hours: 30.0 – 40.0 per week
Work Location: In person
