Caron Transportation Systems is recognized by our customers and employees as the leaders in safety and environmental responsibility while providing the highest level of service in the industry. Backed by being one of Canadas Best Managed Companies 3 years running and holding the Trucking HR Canada Top Fleet Employer distinction for 5 years in row.
We are seeking an Inside Sales Representative at our Head Office located in Sherwood Park. The Inside Sales Representative plays a fundamental role in achieving our objectives related to customer acquisition and revenue growth. Reporting to the Vice President, Business Development, this role will reach business targets through excellent telephone sales and communication skills. This position will also develop their phone-based revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers. Integrity, vision, and passion are essential for this role.
The role:
- Cold-call prospects that are generated by external sources of leads.
- Identify decision makers within targeted leads to begin the sales process.
- Penetrate all targeted accounts and radiate sales from with client base.
- Collaborate with Account Managers to determine necessary strategic sales approaches.
- Create and deliver qualified opportunities to Account Managers were appropriate.
- Maintain and expand the company’s database of prospects.
- Ensure follow-up by passing leads to Account Managers with calls-to-action, dates, complete profile information, sources, etc.
- Set up and deliver sales presentations, product/service demonstrations, and other sales actions.
- Assist in creating RFP responses to potential clients.
- Support marketing efforts such as trade shows, exhibits, and other events, as needed
- Make outbound follow-up calls to existing customers via telephone and email, cross-sell and up-sell.
- Handle inbound unsolicited prospect calls and convert them into sales.
- Overcome objections of prospective customers.
- Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepares sales order forms and/or reports.
- Coordinate customer training as necessary.
- Maintain customer database.
- Investigate and troubleshoot customer service issues.
- Attend periodic sales training where applicable.
- Appropriately communicate brand identity and corporate position.
Our ideal candidate:
- 2-5 years of directly related experience
- Bachelor degree in a related field
- Transportation industry experience considered an asset
- Strong interpersonal skills and the ability to build and maintain relationships with others
- Sound analytical thinking, problem solving, prioritizing, decision making, and execution skills
- Results oriented mindset
Pay, benefits, and perks:
- Competitive salary and benefits package
- Group Health Benefits and Company Matching RRSP immediately upon hire
- On-site parking
