The Business Services’ Business Application Solutions group is looking for a student full-time for Winter 2022. The student’s primary responsibilities will be focused on supporting various business applications to resolve incidents, service requests or problems.
Provide support for the Company’s business applications;
Analyze and follow service calls through to resolution using the incident management tool;
Perform research, development and testing for solutions and resolutions;
Document and maintain operational procedures to support Company control policies and processes;
In collaboration with the project team, document the applications and interventions in accordance with established standards.
Currently enrolled in an accredited post-secondary program;
Completed first year university or college studies in Computer Science or Programming.
A good understanding of formal change management processes;
Strong planning, prioritizing and time management skills - must be able to undertake and manage multiple tasks at the same time and work under deadlines and operational pressures;
Action-oriented person who excels in an environment where the pace of work is determined by a multitude of tasks and who is able to work in a team and to perform his or her duties with limited supervision;
Analytical skills and strong problem-solving skills;
Excellent work ethic;
Strong attention to detail;
Excellent communication skills (verbal and written);
Bilingualism (French and English) would be considered an asset;
Familiarity with SharePoint would be considered an asset;
Familiarity with Tableau and Alteryx would be considered an asset;
Basic knowledge of ERP applications (optional).