Duties
This position is responsible for overseeing lifeguard and cashier staff and coordinating all aspects of daily pool operations. Responsibilities include staff supervision and scheduling, reception and customer service functions, responding to public inquiries, monitoring facility cleanliness, and supporting operational efficiency. This role plays a key part in maintaining a safe, secure, and welcoming environment while delivering a high-quality experience for guests and staff.
Work environment
Parks Canada is a federal government agency responsible for the protection and presentation of Canada’s outstanding natural and cultural resources through a system of national parks, national marine conservation areas and national historic sites in all regions of Canada.
Top reasons to work for Parks Canada:
Paid vacation and leave
Pension and retirement benefits
Health and dental benefits
Training and professional development
️ Working in beautiful locations
Transfer and promotion opportunities
Diverse and inclusive workplaces
Contribution to public service
Intent of the process
The results of this process will be used to fill two term vacancies and may be used in the future to fill permanent or temporary vacancies that may arise at the GS MPS 05 C3 group and level, in the same, or other, areas within the Parks Canada Agency with full or part-time hours for various tenures, such as: Indeterminate, Term, Acting Assignment or Assignment at level, depending on status of the selected candidate.
Positions to be filled
2
Important messages
The Parks Canada team is proud to be recognized by Forbes as one of Canada's Best Employers (2026).
online or directly by email to
[email protected]. We will accept applications online or by email.
How to
1. Online: Click the “ Now” button below to create a job account, upload a résumé and cover letter.
2. by email: Attach your resume and cover letter by email to
[email protected].
*** Please Note: If you submit your application via email, you will be sent a selection of screening questions to complete. These must be completed by the application deadline as listed in this advertisement. If we do not receive your screening questions by the due date, it will be considered a late application, and you will be withdrawn from the process ****
Additional information on preparing for your interview can be found here: ing for Government of Canada jobs: Testing and accommodation measures - Canada.ca
Tips for applicants:
- Please provide complete and thorough details of your education and experience.
- Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history. You must be specific and provide concrete examples/details for each Experience element, as applications will be screened only on the information provided.
- Failure to provide sufficient information may result in your application being screened out of the competition.
Our intention is to communicate with candidates via email. Candidates must include in their application a valid email address and ensure this address is functional at all times and accepts messages from unknown users. It is the candidate's responsibility to ensure that any changes to their personal information be provided to the email address indicated on this job advertisement.
Your application must clearly explain how you meet the following
EDUCATION
Failure to clearly demonstrate in your application how you meet the Education and Experience factors found on the Statement of Qualifications may result in the rejection of your application.
Successful completion of secondary school or equivalent.
NOTE: Proof of education will be required at time of interview.
Learn more about degree equivalency.
OCCUPATIONAL CERTIFICATIONS*
- A valid Canadian National Lifeguard (NL) Certification
- CPR “C” level
- Aquatic Emergency Care or Standard First Aid or International Red Cross First Aid or International St John’s Ambulance First Aid
- Copies of current certificates (awards) will be required at the time of interview.
EXPERIENCE
- Experience in direct supervision of personnel, including coordinating and monitoring daily activities, training, and managing performance
- Experience in planning and/or providing services to the public
- Experience in cash handling, and/or balancing daily sales
- Experience in pool operations
Applied / assessed at a later date
KNOWLEDGE
- Knowledge of health and safety best practices, including safe cleaning practices
- Knowledge of swimming pool facilities operations, acts and regulations
ABILITIES
- Client Focus: Providing service excellence to internal and/or external clients
- Communication: Ability to communicate effectively
- Concern for Safety: Identifying hazardous and potentially hazardous situations; taking appropriate action to maintain a safe environment for self and others; conduct emergency procedures and first aid
- Problem Solving: Identifying problems and the solutions
- Teamwork: Working collaboratively with others to achieve organizational goals
- Leadership: Ability to manage and lead a team successfully, to make decisions and take appropriate action; helping achieve excellent results
PERSONAL SUITABILITY
- Exercises good judgement
- Demonstrates integrity
- Takes responsibility
We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Learn more about assessment accommodation.
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you .
Learn more about diversity and inclusion in the public service.
Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. We encourage women, Aboriginal peoples, persons with disabilities and members of a visible minority group to self-identify in their application.
Parks Canada is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. Parks Canada operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.
Each person is entitled to participate in the appointment process in the official language of their choice.
Learn more about ing for Government of Canada jobs.
Information you must provide
- Your résumé
- A cover letter - Applicants must clearly demonstrate in their cover letter (Maximum 1000 words) how they meet the Education and Experience criteria listed in the Statement of Qualifications (see above). Applicants must list both of these factors in their cover letter, and then write one or two paragraphs for each demonstrating how they meet these factors by providing concrete examples. Please note that it is not sufficient to only state that these factors are met or to provide a listing of current or past responsibilities. Resumes will be used as a secondary source to validate the experience described in the cover letter. Failure to clearly demonstrate in your cover letter how you meet the Education and Experience factors found in the Statement of Qualifications (see above), may result in the rejection of your application. Normally, applicants will not be solicited for incomplete or possible missing information.
- Contact information for 3 references
We'd like to thank all those who . However, only the people selected for further consideration will be contacted.
