Job Category: Communications & Marketing
Division & Section: Policy, Planning, Finance & Admin, PPF&A Program Support
Work Location: Metro Hall, 55 John Street
Job Type & Duration: Full-time, Temporary (12 months)
Salary: $88.979.80 - $104,540.80, TM0281, Wage Grade 6.5
Shift Information: Monday to Friday, 35 hours per week
Number of Positions Open: 2
Posting Period: 02-Mar-2021 to 16-Mar-2021
Reporting to the Manager, Public Consultation, the Supervisor Public Consultation will provide leadership, support and coordination for the planning, management and delivery of public consultation services in support of the City's capital infrastructure programs, projects and initiatives in support of divisions in Infrastructure & Development Services.
As a Supervisor, Public Consultation your duties will include, but not be limited to:
Implements detailed plans and recommends policies/procedures regarding program specific requirements.
Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary.
Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
Evaluates candidates and selects new staff as needed, in conjunction with People & Equity Division.
Develops and implements engagement activities related to infrastructure projects, significant divisional issues and capacity building matters in collaboration with strategic teams.
Supervises the establishment of public consultation standards. Develops, leads and evaluates public consultation programs. Provides advice and guidance to project teams, project managers and senior management on public consultation activities.
Supervises and reviews work plans, implementation plans and contingency response plans.
Participates as a member of project teams with internal staff and consultants to provide advice and expertise on public consultation issues.
Represents the division on corporate and divisional workgroups and committees and with other agencies and stakeholders.
Ensures that public consultation programs meet the requirements for Corporate/Divisional policies, Council direction and Federal and Provincial legislation.
Supervises interaction with and directly interacts with members of Council and the public to mediate concerns related to specific projects.
Provides advice to other City divisions and corporate functions on how to plan, coordinate and deliver public consultation.
Supervises the preparation of work plans, presentations and council reports. Oversees the preparation and documentation of stakeholder issues and City responses.
Supervises the preparation and design of selected communications materials. Reviews and approves communications materials prepared by Public Consultation staff.
Ensures work is undertaken in a manner that complies with and supports City compliance with the Ontario Occupational Health and Safety Act (OHSA), other relevant codes and regulations and City policies.
Supervises and prepares terms of reference and requests for proposals for consultant assignments. Reviews and evaluates tender bids and recommends reward of contracts.
Supervises the planning, design and delivery of public events to encourage public participation and inform the public.
Acts as a representative of the division on internal groups, with the public, Provincial, Federal and municipal representatives, stakeholders etc. Resolves public complaints and/or disputes.
Acts as a Supervisor under the definitions of the Occupational Health & Safety Act and ensures that adequate training, safety equipment and safe work procedures are in place in order to develop a strong culture of health and safety and minimize any health and safety issues.
Your application must describe your qualifications as they relate to:
Post-secondary education in a related discipline or an equivalent combination of education and experience.
Extensive experience overseeing public consultation projects and activities on contentious issues.
Considerable experience in working with stakeholders and local communities and managing stakeholder expectations, including councillors and other government representatives, community stakeholders and private sector clients.
Considerable experience supervising, mentoring and coaching individuals and teams.
Experience in developing and managing contracts with third-parties including consultants, community partners and/or agencies.
Experience in writing reports, developing presentations, briefing notes, and other forms of written communication using Microsoft Word, Excel and Power Point.
Proven political acumen, judgement and insight.
Excellent ability to assess and prioritize competing demands based on organizational needs and requirements.
Ability to manage, administer and oversee budgetary expenditures.
Effective oral and written communication with the public, politicians, City staff, and community agencies.
Strong interpersonal, leadership, partnership development, networking, conflict resolution and problem solving skills.
Knowledge of relevant legislation, including City by-laws respecting use of public space and infrastructure development and planning.
Familiarity with government legislation in the area of Occupational Health and Safety.
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.