Customer Service Insurance Representative (RIBO)
Vaughan, ON

Looking for a change? Tired of working in an “old world” brokerage? Want to be part of the new generation of insurance brokerage? Are you looking for an enthusiastic and progressive work environment? Then isure insurance inc. might be the place for you, isure insurance inc. is Ontario’s premiere online independent insurance brokerage.

We are looking for new team members who are eager to be part of a dynamic and creative environment. Our office’s one-on-one training, ongoing support, continuing education, knowledge and technology, along with your efforts will ensure you thrive in our rapidly growing brokerage. We believe in compensating our successful team members well and offer an energetic yet casual work environment. This salaried position, with incentives, is ideal for someone who has a passion for delivering top notch service to our loyal clients. This individual will work well with others, easily builds rapport with our clients and has a can do attitude. This opportunity is not suitable for those looking for just a job.


  • Post Secondary Education
  • RIBO level I license with 2 or more years of experience.

Duties Include:

  • Communicate with customers via phone and email
  • Create and maintain relationships with new and existing clients
  • Prepare renewals, remarket applications & endorsements
  • Cross-sell & upsell to our existing book of business
  • Follow internal and insurer underwriting guidelines
  • Responsible for the overall retention and growth of an existing book of business


  • A team player with a strong work ethic
  • Excellent communication and learning skills
  • Strong underwriting abilities
  • Ability to multi-task and prioritize


  • Experience using sigXP & Applied System Rater is an asset
  • An unwavering commitment to delivering professionalism and expertise to our clients


  • Competitive Base Pay
  • Remarket & Cross-Sell Incentive Program
  • Employee Recognition Program
  • Competitive Health & Dental Benefits
  • Education Reimbursement Program

Job Type: Full-time


  • insurance customer service: 2 years (Required)


  • Bachelor's Degree (Preferred)


  • RIBO (Required)


  • English (Required)