Join the Food & Beverage team at Sparkling Hill Resort and take the next step in your hospitality career!
Working closely with the Restaurant Manager, the Assistant Restaurant Manager helps lead the daily operations of PeakFine Restaurant and Barrique & Java. This includes overseeing two distinct dining experiences at PeakFine—our complimentary à la carte breakfast and refined evening service—as well as the operations of our coffee shop and wine bar.
This is a hands-on leadership role, with approximately 70% of your time spent on the floor supporting service, guiding the team and engaging with guests, and 30% focused on administrative and operational responsibilities. You will act as second-in-command within the department and lead the operation in the Restaurant Manager’s absence.
At Sparkling Hill Resort, we believe an exceptional hospitality professional is defined as much by their attitude as their experience. We can teach menus, wine knowledge and service systems; what matters most is composure, a strong work ethic, genuine care for guests and a desire to improve.
Previous leadership experience is an asset, but we also welcome candidates who are ready to take the next step in their careers. If you communicate well, lead by example and are willing to learn, we are prepared to invest in your growth.
Perks & Benefits:
Sparkling Hill team members get to enjoy a variety of perks & benefits which we provide as a thank you for hard work and dedication. Perks and benefits include:
- Deeply discounted room rates available to team members
- Discounts on gift shop retail, food and spa treatments
- Extended health benefits
- Monthly gas cards
- Career growth opportunities in the form of promotions and department transfers to expand your knowledge and exposure to the industry
Reporting directly to the Restaurant Manager, the Assistant Restaurant Manager responsibilities include:
- Lead daily restaurant, breakfast, coffee shop and wine bar operations, ensuring a smooth and welcoming guest experience.
- Maintain a visible and engaged presence on the floor, including regular floor checks and guest table touches.
- Provide hands-on operational support wherever needed, including seating guests, clearing and resetting tables, running food, assisting with expo and supporting the flow of service.
- Ensure fundamental standards—including cleanliness, uniforms, presentation and service—are consistently achieved on every shift.
- Anticipate operational needs and respond calmly and professionally during busy or unexpected situations.
- Resolve guest concerns promptly, thoughtfully and with sound judgment.
- Maintain a thorough knowledge of restaurant menus, promotions, service standards and resort offerings.
- Prepare the outlets for holidays, special occasions, promotions and other high-volume periods.
- Assist the Events and Banquets teams when business needs require additional leadership or operational support.
- Lead by example and create a positive, respectful and accountable work environment.
- Assist with recruiting, onboarding and training Food & Beverage team members.
- Provide regular coaching, feedback and recognition to support individual and team development.
- Conduct team meetings, performance evaluations and corrective or disciplinary conversations in partnership with the Restaurant Manager.
- Develop incentives and engagement initiatives that motivate the team and recognize strong performance.
- Ensure daily checklists, opening and closing duties, and departmental procedures are completed accurately and consistently.
- Act as the department leader when the Restaurant Manager is away, maintaining continuity and ensuring expectations are upheld.
- Assist with scheduling and payroll administration based on business levels and operational requirements.
- Support inventory counts, ordering, receiving, invoicing and stock management.
- Monitor product use, labour and other operating costs while maintaining guest service standards.
- Communicate regularly with the Restaurant Manager and broader Food & Beverage team regarding operational priorities, challenges and opportunities.
- Contribute practical ideas to improve service, strengthen team performance, increase revenue and achieve departmental goals.
- Help implement the Restaurant Manager’s direction and the broader vision of Sparkling Hill Resort.
- Follow all food safety, sanitation, workplace safety and resort policies.
- Complete other duties as assigned or as required by the needs of the operation.
What You Bring:
- A genuine passion for hospitality and creating memorable guest experiences.
- A calm, composed and solutions-focused approach, particularly during busy service periods.
- Strong communication, interpersonal and organizational skills.
- A positive attitude, dependable work ethic and willingness to learn.
- The confidence to provide direction, hold standards and support team members constructively.
- The ability to balance guest, employee and operational needs.
- A willingness to work alongside the team and assist with all aspects of service.
- The ability to work effectively under pressure in a fast-paced environment.
- Reliability, sound judgment and a strong sense of accountability.
- Previous Food & Beverage leadership or supervisory experience is preferred; however, candidates with strong hospitality experience and demonstrated leadership potential are encouraged to apply.
- Previous point-of-sale system and Microsoft Office experience is an asset.
- Post-secondary education in hospitality, business or a related discipline is an asset but not required.
- Reliable transportation is essential.
- Flexibility to work a schedule based on business needs, including a combination of morning, mid and evening shifts, as well as weekends and holidays.
Qualified applicants may submit a detailed resume and cover letter to Mr. Serhii Zavorotnyi, Restaurant Manager. Only candidates selected for an interview will be contacted.
Job Types: Full-time, Permanent
Pay: $50,000.00-$60,000.00 per year
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care
Ability to commute/relocate:
- Vernon, BC: reliably commute or plan to relocate before starting work (required)
Work Location: In person
