Sevice Coordinator , Cardiac Rehabilitaiton Program
University Health Network
Toronto, ON
As an integral member of Allied Health, the Service Coordinator will: coordinate intake and admissions within the Cardiac Rehabilitation Program – Outpatient Services; communicate effectively with referral sources, ensuring excellent customer service; manage waiting lists and communicate with patients/families on a regular basis; coordinate/prioritize services across the continuum of care (i.e. inpatient to outpatient, between streams of service); maintain a client focused and customer service environment; demonstrate flexibility in dealing with competing priorities and deadlines on a daily basis; contribute to Continuous Quality Improvement initiatives and research; monitor performance indicators, patient satisfaction surveys, and generate reports; compliance with and commitment to patient safety responsibilities and corresponding hospital plans, policies and procedures in order to ensure a safe environment for patients. This position will be based at Rumsey Centre.

  • Bachelor’s degree with a clinical background i.e., health related field
  • Member in good standing of the respective college (as applicable)
  • Minimum of 3 years experience in a patient care environment (rehab environment preferred)
  • Experience in an outpatient environment preferred
  • Experience in the field of cardiology or cardiovascular surgery required
  • Proven abilities in project planning, implementation and evaluation required
  • Excellent computer skills required (Word, MS Outlook and Excel required, Access preferred)
  • Excellent interpersonal skills
  • Knowledge of standards of practice and applicable health care legislation
  • Experience working with inter-professional teams required
  • Self directed individual with the ability to work both independently and in a group setting
  • Demonstrated leadership abilities and experience required
  • Excellent decision making skills required
  • Excellent verbal and written communication skills required
  • Excellent organizational and time management skills required
  • Successful completion of Basic Life Support (C level) Heart Saver plus (Canada)
POSTED DATE: August 22, 2019 CLOSING DATE: Until filled

For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, and possess all the required experience and qualifications should apply.

University Health Network thanks all applicants, however, only those selected for an interview will be contacted.
UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.