Customer Support Associate - Part Time Temporary (up to 12 months)
Part Time Temporary
Nutrition and Food Services
February 20, 2020
February 27, 2020
- The location of any vacancy/position may be changed or reassigned as per operational needs.
Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.
A New Kind of Health Care for a Healthier Community
When we set out to build our vision and future, we connected with our community - patients, families, visitors, physicians, staff and volunteers. The foundational goals of our new strategic plan - quality, access and sustainability - anchor everything we do. Our mission for a new kind of health care is built on an inter-connected system of care organized around patients - inside and outside the hospital.
At THP, we are relentless in providing high quality, compassionate care to our communities and take great pride in fostering an inclusive and accessible environment and we are all accountable for contributing to a healthy, safe and respectful environment for healing and promoting excellence in patient care though advancing patient and staff safety. If you are passionate about what you do, motivated to improve the health of the community, committed to excellence, quality and patient safety we would like you to join our Better Together team!
Secondary school graduate, with post-secondary education in Nutrition preferred
Minimum two year relevant experience in a healthcare setting
Knowledge of basic food and nutrition required, preference will be given to those with knowledge of diet therapy
Demonstrated customer service and communication skills, handling issues and problem solving with tact and diplomacy
Excellent computer skills (Meditech, Computrition, Microsoft Office, Internet)
Ability to prioritize and handle multiple demands in a fast paced environment
Proven organizational and team work skills
Able to work independently and prioritize workload and handle demands in a fast paced environment
Positive work and attendance performance essential
Responsible for working as part of a dynamic and diverse team to support the patient experience with excellent food service
Responsible for obtaining patients’ meal choices via computer for two meals daily
Working closely with the patient food services assembly team
Provides front-line service to patients and families, particularly food and meal requests and queries and related concerns.
Works efficiently and effectively to meet department operational timelines
Responsible for processing meal tickets for meals, nourishments and tube feedings
Handles basic problems and refers issues beyond your scope to a Diet Technician or Nutrition and Food Service Team Leader
Other duties as assigned
Internal candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.
To pursue this career opportunity, please visit our website:
Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage. To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.
Trillium Health Partners is identified under the French Language Services Act.
We thank all those who apply but only those selected for further consideration will be contacted.