IT Consultant
Mainline Services Inc.
Vaughan, ON

THE COMPANY

For over 40 years, Mainline Services has been the leading commercial cleaning company in the GTA. We service a variety of Fortune 500 companies with both regular cleaning and specialty cleaning services and are the only company in the industry with ISO 9001:2000 (Quality Service) and ISO 14001 (Environmental Health & Safety) certifications. Our office is located at Hwy 7 and Pine Valley Drive in Vaughn.

POSITION SUMMARY

Due to the company’s continued growth, we have deployed and implemented new systems, protocols and software to aid in managing our workflow and require an IT Consultant to oversee, support and train on these systems. You MUST have experience with MS Access (2016+), MS Office 365, understand all facets of LAN, WAN, web and wireless domains, networking, hardware/software, database management, queries, help desk properties, data mining solutions, VoIP, and Skype for Business.

DUTIES

The following are duties include, but are not limited to, the following:

  • Provide help desk support and training to staff on software and hardware
  • Assist in FRQ, RFP, carpet audits with our Sales staff
  • Support networks, workstations hardware and software, servers, notebook computers, (PC, PDA’s) printers, scanners, audio/visual/multimedia equipment
  • Support all OS’ applications and web site developments & maintenance
  • Monitors and supports the phone (VoIP) and Skype for Business
  • Assists with security information, accuracy and development of crisis management plan
  • Responsible for implementing and supporting disaster recovery plans File server support, backup and maintenance and investigate data connection issues and sources of error
  • Troubleshoot hardware issues/operating systems for all office workstations, home computers & notebooks
  • Responsible for maintaining inventory lists for hardware and software
  • Responsible for set up and maintenance of user profiles & securing password files
  • Installing and uninstalling applications at the workstation and server level; provide support for all applications
  • Assist in programming in MS Access database using interactive forms and reports and migration to SQL Work Management
  • Maintain help menus in html

QUALIFICATIONS

  • Minimum 3 years of experience in customization of MS Access and Office 365 applications
  • Fluency in MS Access, VB and SQL, Operating System troubleshooting for Windows
  • Experience with MS CRM, MS Exchange, MS Office 365, Acrobat Adobe and business intelligence tools an asset
  • Experience with PCS, NICS, Printers, Firewall and Networking
  • Experience with data warehousing and database design is a plus
  • Network Administration knowledge for creating, maintaining & deleting users & profiles
  • Functional knowledge of a variety of accessories including PDAs, notebooks, printers, multimedia suites, PC sound systems, CDRW, DVD, wireless devices and various other types of accessories
  • Technical support skills in dealing with all staff for troubleshooting, diagnosing and solving issues onsite, remote control and telephone.

GENERAL DETAILS

Combination of remote and in-office work

Part-time (20 hours/wk) to start with the ability to roll into a full-time position for the right candidate

Compensation is $25/hr with room to grow

Job Types: Full-time, Part-time

Salary: $25.00 /hour

Experience:

  • Network Administration & Security: 2 years (Required)
  • Office 365: 2 years (Required)
  • IT/computer support: 5 years (Required)

Language:

  • English (Preferred)