Quality Control & Production Coordinator
Location: Calgary, Alberta
Department: Manufacturing
Reports To: Regional Quality Manager
About BakeMark
At BakeMark, our success starts with our people. For more than 100 years, we have been a trusted leader in the baking industry by delivering quality ingredients, products, supplies, and exceptional customer service. Our reputation has been built on the dedication, expertise, and passion of our employees.
We believe in creating strong partnerships—with our customers, suppliers, and each other. Through innovation, continuous improvement, and a commitment to excellence, we help bakeries succeed every day.
BakeMark is committed to fostering an inclusive workplace where all employees are treated with respect and dignity. We are an equal opportunity employer and make employment decisions without regard to race, colour, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age, or any other characteristic protected by applicable law.
Position Summary
The Quality Control & Production Coordinator is responsible for coordinating manufacturing activities while ensuring all BakeMark products meet established quality, food safety, and regulatory standards. This position works closely with the Regional Quality Manager and General Manager to maximize production efficiency, maintain inventory accuracy, ensure compliance with Good Manufacturing Practices (GMP), and support continuous improvement initiatives.
The successful candidate will play a key role in maintaining product quality, supporting production scheduling, leading quality assurance activities, and helping create a safe and efficient manufacturing environment.
Key ResponsibilitiesManufacturing Coordination
- Coordinate daily manufacturing activities to maximize productivity and inventory turnover while meeting customer demand.
- Post daily finished goods production.
- Maintain and promote BakeMark Best Practices throughout manufacturing operations.
- Monitor production efficiency and identify opportunities for continuous improvement.
- Conduct and coordinate inventory cycle counts and investigate inventory discrepancies.
- Record and report daily employee productivity.
- Investigate production batch variances and recommend corrective actions.
- Ensure manufacturing equipment and facility maintenance issues are reported promptly.
- Coordinate facility inspections and audits and follow up on corrective actions.
- Maintain a thorough understanding of all manufacturing processes and product formulations.
Quality Assurance & Quality Control
- Perform all required quality control testing on raw materials and finished products.
- Ensure all manufactured products meet established quality specifications.
- Record and accurately report all quality control results to the Regional Quality Manager.
- Recommend improvements to manufacturing processes that affect product quality.
- Verify that ingredients meet required quality standards before production.
- Maintain complete ingredient lot traceability throughout the manufacturing process.
- Ensure labels comply with all applicable government regulations.
- Issue Certificates of Analysis for manufactured products as required.
- Participate in HACCP implementation and ongoing food safety programs.
- Support supplier audit programs and private label quality initiatives.
- Conduct regular sanitation inspections and GMP audits of the manufacturing facility.
- Ensure corrective actions are documented and completed.
- Promote excellent housekeeping and food safety practices throughout the facility.
Documentation & Administration
- Maintain complete and accurate quality control records.
- Maintain product formulations and recipes as directed by the Research & Development department.
- Update existing product labels as required.
- Prepare periodic quality and production reports, including recommendations and action plans.
- Order and maintain quality control supplies and laboratory materials.
Leadership & Human Resources
- Lead, coach, train, and motivate manufacturing employees (up to 10 team members).
- Ensure compliance with all GMP, food safety, and company policies.
- Address employee performance and workplace issues in accordance with BakeMark policies.
- Schedule manufacturing labour to meet operational and productivity goals.
- Support the Joint Health & Safety Committee and ensure compliance with applicable provincial safety legislation.
- Promote a positive, safe, and respectful work environment.
Budgeting, Reporting & Communication
- Operate within approved departmental budgets.
- Provide production and quality information required for divisional reporting.
- Submit facility audit reports and employee performance summaries to the General Manager and Quality Assurance team.
- Communicate effectively with production, purchasing, warehouse, sales, and management teams.
QualificationsEducation
- Diploma in Food Science or a related discipline from a recognized institution.
Experience
- Previous experience in a food manufacturing environment.
- Working knowledge of quality assurance systems, GMP, HACCP, and food safety programs.
- Understanding of manufacturing processes and production scheduling.
- Experience with inventory control and production reporting is considered an asset.
Skills & Abilities
- Strong organizational and planning skills.
- Excellent verbal and written communication skills.
- Strong analytical and problem-solving abilities.
- High attention to detail and accuracy.
- Proficiency with Microsoft Office applications and manufacturing reporting systems.
- Ability to prioritize multiple responsibilities in a fast-paced environment.
- Strong leadership and team-building skills.
Physical Requirements
The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities.
The employee is regularly required to:
- Communicate verbally and hear effectively.
- Taste and evaluate food products.
- Use hands to handle materials and operate equipment.
- Reach, bend, kneel, crouch, climb, and balance as required.
- Occasionally lift and move up to 25 pounds (11 kg).
- Work in manufacturing environments with varying temperatures, moderate noise, airborne flour dust, food ingredients, and cleaning chemicals.
- Possess close, distance, colour, peripheral, and depth vision necessary for quality inspection.
Why Join BakeMark?
At BakeMark, you'll join a company with over a century of success built on quality, innovation, and customer service. We offer the opportunity to make a meaningful impact while working alongside a dedicated team committed to excellence in food manufacturing and safety.
If you are passionate about quality, manufacturing excellence, and continuous improvement, we encourage you to apply.
Pay: $70,000.00-$75,000.00 per year
Benefits:
Ability to commute/relocate:
- Calgary, AB T2G 3C3: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Must have a diploma in Food Science from a recognized institution and worked within a manufacturing environment.
- Must have prior understanding of manufacturing processes.
- Must be able to communicate clearly both verbally and in written format with all departments.
- Must be accurate with numbers.
Education:
- Secondary School (preferred)
Licence/Certification:
- Driving Licence (required)
Location:
- Calgary, AB T2G 3C3 (preferred)
Work Location: In person
