Job Description
The Executive Director is accountable for the overall leadership, strategic planning, and operational management of the long-term care home while ensuring compliance with regulatory requirements, policies, and organizational standards.
Responsibilities:
Lead - Oversee operations and funding expenditures while ensuring compliance with jurisdictional and organizational requirements.
Financial Stewardship - Manage home operations within budget and promote fiscal accountability across departments.
Collaborate - Work with community partners, regional teams, and support teams to enhance resident and team member well-being.
Comply - Ensure adherence to all applicable legislation, collective agreements, and Extendicare policies related to resident care and safety.
Support - Provide hands-on leadership and guidance to managers, employees, residents, and families while building team capacity.
Cultivate - Foster a positive culture focused on quality care, resident rights, teamwork, and regulatory compliance.
Develop - Build high-performing teams through talent development, education, mentorship, and succession planning.
Improve - Lead and support quality improvement initiatives that enhance resident care and operational excellence.
Strategy Development - Partner with leadership teams to develop strategies that strengthen resident care and support organizational goals.
Customer Service - Respond to feedback from residents, families, vendors, and team members with professionalism, empathy, and accountability.
Values Alignment - Champion Extendicare’s Mission, Vision, Values, and commitment to ethics and integrity.
Qualifications:
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University degree in Health, Gerontology, Business, Marketing, or Social Services
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Long-Term Care Administrator Certification (where applicable)
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Minimum of five (5) years of relevant health management experience, including budgeting, operating statement analysis, labour relations, and knowledge of legislation governing long-term care operations
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Demonstrated ability to lead and engage a sizeable multidisciplinary team in a unionized environment
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Working knowledge of business planning processes and utilization of Key Performance Indicators (KPIs) to drive business success and strategic objectives
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Experience in risk management activities and continuous quality improvement processes
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Passion for person-centred care and supporting seniors
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Must provide a complete and current (within six months) Vulnerable Sector Check, including a Criminal Background Check, or be willing to obtain one
Time Type:
Full time
At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.
We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.
Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.
Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.
