Join Our Team
We are looking for a hands-on, mechanically inclined Mobility Equipment Service Technician who takes pride in solving problems and helping people.
If you enjoy troubleshooting mechanical and electrical systems, working with tools, and providing excellent customer service this could be the right opportunity for you. This role is ideal for someone with experience as a mechanic, equipment technician, installer, assembler, or apprentice who wants to apply their skills in a meaningful, people-focused industry.
About the Role
As a Mobility Equipment Service Technician, you will inspect, diagnose, repair, and maintain a wide range of mobility and accessibility equipment. You’ll work directly with clients in their homes and in care facilities to ensure their equipment is operating safely and reliably.
From manual wheelchairs and power chairs to scooters, lifts, and home accessibility equipment, your work will directly support clients’ independence and daily living.
This is a field-based role that combines technical skill with strong customer service.
Key Responsibilities
Equipment Diagnosis & Repair
- Inspect and troubleshoot mobility and accessibility equipment
- Diagnose mechanical and electrical issues in manual and powered devices
- Repair, adjust, and replace components including motors, batteries, controllers, seating systems, and hardware
- Perform preventative maintenance and safety inspections
- Complete service documentation accurately and efficiently
Installation & Setup
- Deliver and install new mobility equipment
- Ensure proper setup and safe operation
- Make on-site adjustments for optimal performance and comfort
- Educate clients and caregivers on safe usage and maintenance
Customer Service
- Provide professional, empathetic, and respectful service during every interaction
- Communicate clearly about repairs, timelines, and equipment functionality
- Prioritize urgent service requests that impact client safety and mobility
Travel & Flexibility
- Travel daily within the assigned region to private residences, long-term care homes, hospitals, and retirement communities
- Adapt schedule to accommodate service calls and urgent needs
- Maintain company vehicle and tools in safe working order
What You Bring
Technical Aptitude
- Experience assembling, repairing, or maintaining mechanical or electrical equipment
- Comfort using hand tools, power tools, and diagnostic equipment
- Strong troubleshooting and problem-solving skills
- Mechanical curiosity and willingness to learn new equipment systems
Customer-Focused Mindset
- Friendly, patient, and compassionate approach
- Ability to communicate technical information in simple terms
- Professional and calm under pressure
Organization & Accountability
- Ability to manage service calls and prioritize workload
- Comfortable using digital systems for documentation and scheduling
- Strong attention to safety and detail
Additional Requirements
- Valid G-class driver’s license with clean driving record
- Ability to lift and carry up to 50 lbs
- Clean criminal background check and bondable status
- Comfortable working independently in the field
What We Offer
- Competitive hourly wage (based on experience)
- Comprehensive benefits package
- Paid vacation
- Ongoing technical training and product education
- Company vehicle or mileage reimbursement
- Supportive, team-oriented work environment
- Opportunity for advancement within a growing industry
Why This Role Matters
Mobility equipment is more than machinery it is freedom, independence, and quality of life. As a Service Technician, your work ensures that clients can move safely and confidently each day. The impact of what you do is immediate and meaningful.
We welcome applicants from diverse backgrounds. If you have strong mechanical ability and a passion for helping others, we encourage you to apply even if your experience doesn’t perfectly match every qualification.
Job Type: Full-time
Pay: $20.00-$30.00 per hour
Benefits:
- Dental care
- Paid time off
- Vision care
Work Location: In person
