Job Summary
Rooted Connections is seeking a compassionate and dedicated Counsellor to join our amazing Counselling team. In this vital role, you will use a client centered approach to provide support and guidance, to individuals seeking help with personal, social, or other challenges. Your support will empower clients to overcome obstacles, develop resilience, and achieve their well-being goals. This position offers an opportunity to make a meaningful difference in people's lives through active listening, empathetic engagement, and tailored strategies.
Duties
- Ensure prompt, clear communication with clients via phone and email. Efficiently schedules and coordinates client sessions, maintaining organized time management. Conducts thorough client assessments, ensuring accurate documentation of relevant information.
- Manages client files, adhering to protocols and timelines for timely opening, updating, and closing.
- Provides client-focused, strengths-based counselling using varying clinical approaches for individuals, families, and couples.
- Acts as an advocate for clients when appropriate to support their needs and goals.
- This role connects clients to relevant community resources or specialists and manages child protection concerns with timely, accurate reporting and action.
- Maintains accurate and confidential client contact records and progress. Adheres to established file protocols and timelines.
- Engages in regular supervision with the Unit and Clinical Supervisor to ensure professional development and adherence to standards.
- Participates in clinical team meetings, ongoing training, and reflective practices to improve professional performance.
- Leads occasional groups as needed
- Assesses and resolves client-related challenges with creativity and sound judgment.
- Ensures services are responsive to client needs and contribute to their long-term positive outcomes.
- Utilizes company software, virtual communication tools, and digital resources effectively for documentation, reporting, and service delivery.
- May be required to assist in intake processes
Qualifications
- Bachelor’s degree in Social Work (BSW)
- Registered or eligible for registration with SASW
- Proven experience in counselling or mental health support roles min 1 - 2 years
- Strong active listening skills combined with excellent communication abilities
- Ability to build trust and rapport quickly with diverse client populations
- Knowledge of ethical standards and confidentiality protocols in counselling practice
- Ability to handle sensitive situations with empathy and professionalism
Join us in creating a supportive environment where individuals feel heard, valued, and empowered. We are committed to fostering your growth as a counsellor while making a positive impact on the communities we serve.
Pay: $32.55-$39.60 per hour
Benefits:
- Dental care
- On-site parking
Work Location: In person
