Application Manager
University of Ottawa
Ottawa, ON
Position Purpose
Manages the endeavours that support the strategic operations of a designated Faculty/Service and share this information with technical and non-technical university staff. Provides leadership and guidelines in the implementation of application solutions. Works with business owners to identify potential data sources and business rules and is responsible for the design of conceptual and logical data models for the data warehouse environment. Supports and maintains operational applications and plays an important role in the design, testing and improvement of the applications that support various endeavours. In that capacity, is responsible for the selection and implementation of appropriate technologies and tools to manage the implantation of new releases.

The University has been recognized as one of the National Capital Region’s top employers in 2018. The main campus, located at the heart of Ottawa’s downtown core, gives you access to a range of services, including fitness facilities and popular food outlets. As an employee, you will be working in a multicultural environment that fosters diversity, inclusion, respect and appreciation. To encourage you to feel at home, the University has created a work environment that promotes health and well-being and facilitates a healthy work-life balance.

Information Technology is a dynamic and collaborative environment. We are focused on prioritizing and optimizing technological investments that facilitate the best student experience, as well as the activities of faculty, researchers and staff. Our greatest strength are the people working with us. People like you, professionals eager to flex their intellectual muscle and achieve new heights in their career. Working here gives you access to a great IT environment, rich with a diverse range of platforms, products, and services. This is a place where innovative ideas are welcome.

In a nutshell: working here is challenging and rewarding. It’ll bring out the best of you. We want people that have the drive to advance IT in higher education. We have the technologies to keep your inner fires burning, and benefits that can help you sustain a better lifestyle. And all this minutes away from gyms, the Byward Market, downtown, and the Rideau Canal at lunch time for runners and skaters.

Essential Qualifications
University degree in Computer Science, Management Information Systems (MIS) or a related field.
Minimum 5 years of experience in project planning, risk analysis and project management in a complex and diverse IT environment.
Knowledge of computing principles and computer applications development methodologies.
Knowledge of business processes and management systems that are used by the University and/or the designated client group.
Knowledge of the University’s and/or clients business operations and priorities to provide the appropriate advice and support.
Knowledge and experience in the use of software development methodologies, tools and techniques and the software development life cycle.
Work experience and knowledge in research-related systems and software applications
Experience in managing multiple, cross-functional systems development projects
Experience in creating estimates, in leading project planning, risk analysis and in formulating risk mitigation strategies.
Demonstrated experience applying architect concepts, including modeling and technology selection and implementation.
Ability to negotiate and influence clients in accepting solutions that align both the strategic goals of the University and short and long-term client requirements.
Ability to proactively keep abreast of new/emerging technologies.
Bilingualism – French and English (spoken and written).

Key Competencies

Key competencies required at the University of Ottawa:
Planning: Organize in time a series of actions or events in order to realise an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

Note
All qualified candidates are invited to apply; however, preference will be given to Canadian citizens and permanent residents. The University of Ottawa is an equal opportunity employer. We strongly encourage applications from women, Aboriginal peoples, persons with disabilities and members of visible minorities. If you are invited to continue the selection process, please notify us of any particular adaptive measures you might require.

Applications from employees belonging to the bargaining unit PIPSC will be considered first. Priority will be given to employees who have an entitlement as defined by their collective agreement or university policies. The University also accepts external applications, they will be selected in second place. Schedule with an average of 35hrs/week. Workshops offered by Leadership, Learning and Organizational Development that you have taken may be considered an asset if you apply for a position at the University. Don’t forget to list them on your CV. We thank all candidates for applying. We will only contact candidates selected for further consideration. Any information you send us will be handled respectfully and in complete confidence. Remember to upload a copy of your diploma(s) or a certificate of merit as well as a current version of your CV into the My documents section of your career profile (please include the job ID number, i.e. J0000-0000, in the title of your document).