Why Choose In-Tune Auto - NAPA AUTOPRO?
In-Tune Auto is an automotive maintenance and repair shop that was founded in 1983. Customer satisfaction and repeat patronage is extremely important to us therefore we believe in the following core values:
- Customers must be satisfied at any reasonable expense as satisfied customers are the key to our future success.
- Our employees are key contributors to company success.
- Our Team works Monday to Friday only.
- Safe operating practices are to be always used in our shop.
- Employer and employees must work together sharing equal responsibility to ensure a safe and pleasant work environment.
- Employees will be paid market competitive salaries and benefits to fairly reflect their contributions to the company.
- Employees will treat customers, suppliers and fellow employees with dignity and respect always.
We are currently seeking a result oriented and energetic Automotive Service Advisor who will perform a wide variety of day-to-day tasks. You will be the primary contact to our clients for discussing their automotive repair needs. A pleasant demeanor and prompt service is a must.
Position Summary/Expectations
You will provide general office administrative and support by answering telephones and greeting our clients in a highly professional and engaging manner and to ensure efficient operation of the office. Duties and responsibilities include, but are not limited to:
- Managing incoming calls and greeting clients in a professional manner
- Managing incoming and outgoing correspondence pertaining to our clients automotive repair needs.
- Order parts and supplies as needed
- Punctuality is a must
- Proven to work in a face paced environment
- Payment processing and cash handling
Knowledge
- Excellent verbal and written communication skills
- Microsoft Word, Excel, and Gmail proficient
- Experience in an Automotive setting is considered an asset but not required. Training will be provided.
Qualifications
- Mechanical knowledge
- Customer service experience
- Sales skills
- Automotive repair background
- Dealership or mechanic experience preferred
- Proficiency in upselling and cash handling
- Strong communication skills
- Ability to work in a fast-paced environment
Pay: $20.00-$30.00 per hour
Expected hours: 8.5 – 42.5 per week
Education:
- Secondary School (preferred)
Experience:
- Front desk: 4 years (preferred)
- Customer service: 1 year (preferred)
- Administrative : 1 year (preferred)
Work Location: In person
