BGC Fort Saskatchewan Family Resource Network / Youth & Family Support
Wage: $22.50–$26.50 per hour, based on experience
Position: Full-Time
Hours: Hours may vary based on program and client needs
Transportation: Valid driver's license and reliable transportation required
About BGC Fort Saskatchewan
BGC Fort Saskatchewan is seeking a passionate and experienced Parent/Caregiver Education Program Coordinator to join our Family Resource Network (FRN) team.
The Parent/Caregiver Education Program Coordinator provides one-on-one, strengths-based support to caregivers to strengthen parenting knowledge, skills, confidence, and resilience. This position works alongside caregivers to navigate challenges, build capacity, and create safe, responsive, and nurturing environments for children and youth.
The coordinator will also play a key role in the planning, coordination, and delivery of universal and targeted programs, workshops, and family activities within the community.
About the Role
The ideal candidate has a strong understanding of:
· Child and youth development
· Parenting and caregiver-child relationships
· Family dynamics
· Strengths-based and solution-focused support
· Conflict resolution and mediation
· Navigating difficult conversations
· Community resources and system navigation
· Supporting families experiencing adversity
This position will maintain an intensive caseload of approximately 7–10 families/clients while also providing coordination, mentorship, and oversight to Program Support Facilitators delivering FRN programming.
Key Responsibilities
· Manage an intensive caseload of 7–10 families/clients, providing individualized support, case management, referrals, and service planning.
· Provide one-on-one support to caregivers focused on parenting skills, child development, family relationships, and caregiver resilience.
· Develop and implement individualized strategies and support based on participant strengths, needs, and goals.
· Maintain accurate and timely case notes, documentation, data collection, and reporting in accordance with Family Resource Network (FRN) requirements.
· Coordinate and oversee the delivery of universal and targeted programs, workshops, and family activities.
· Ensure programs meet established objectives, participant needs, and FRN requirements.
· Provide ongoing guidance, mentorship, and support to Program Support Facilitators.
· Ensure Program Support Facilitators are meeting program expectations, deliverables, and obligations.
· Support Program Support Facilitators with the planning, development, implementation, and evaluation of programs and workshops.
· Monitor program quality, participant engagement, and outcomes.
· Build and maintain positive relationships with families, community partners, schools, agencies, and service providers.
· Connect families to appropriate community resources and support successful referrals.
· Participate in team meetings, training, case consultations, and organization-wide initiatives.
· Assist with program evaluation, outcome measurement, data collection, and continuous quality improvement.
· Respond appropriately to challenging situations and support families in navigating difficult circumstances.
· Complete other duties related to program delivery and family support as required.
Qualifications & Experience
Applicants with education or experience in the following areas are encouraged to apply:
· Family Support
· Social Work
· Early Childhood Education (ECE)
· Psychology
· Child & Youth Care
· Human Services
· Community Development
· Counselling or a related field
We are looking for someone who:
· Has strong communication and interpersonal skills.
· Build trusting and respectful relationships with families.
· Is compassionate, approachable, and non-judgmental.
· Can manage difficult conversations and navigate complex family dynamics.
· Is organized and able to effectively manage multiple responsibilities.
· Can work independently while contributing positively to a team.
· Has experience with documentation, case notes, and data collection.
· Is comfortable facilitating programs, workshops, and group activities.
· Demonstrates sound judgment and professionalism.
· Is passionate about helping children, youth, and families thrive.
Requirements
· Valid driver's license
· Reliable transportation required
· Ability to work flexible hours based on program and client needs
· Successful completion of required background checks and screening
· Post-secondary education and/or relevant experience in a related field
· Relevant training/ certifications: ASIST, CTIP certifications, Mental Health First Aid, First Aid, Trauma informed certifications
What We Offer
At BGC Fort Saskatchewan, you'll have the opportunity to:
· Make a meaningful difference in the lives of local families.
· Work alongside a supportive and collaborative team.
· Develop and facilitate innovative community programs.
· Build relationships with community partners and service providers.
· Grow your professional skills and experience.
· Be part of a team committed to strengthening families and building resilient communities.
How to Apply
Please submit your resume and cover letter outlining your relevant experience and interest in the position to: [email protected]
We thank all applicants for their interest; only those selected for an interview will be contacted
Pay: $22.50-$26.50 per hour
Benefits:
- Casual dress
- Flexible schedule
- On-site childcare
- On-site parking
- Paid time off
- Wellness program
Work Location: In person
