At Smart Financial we specialize in the acquisition and operation of pawn stores operating currently in the United States and Canada. Our family of brands include Cash Canada, Pawn 1st, First National Pawn, National Pawn, Benny’s Pawn, Pawn King, and Smart Pawn. At Smart Financial we focus on recruiting, training, and incenting world class talent which in turn equals an environment that focuses on our customer having a gratifying experience that is not commonly found the pawn industry.
We are hiring motivated Retail Sales Associates who are open for an opportunity that offers career growth in the retail environment and allows them to connect with people in their community and make a positive difference in our customers lives!
Love interacting with customers, figuring out what the customers’ needs are, taking that extra step to have them walk out with a smile? As a Retail Sales Associate, you’ll be able to do that on a daily basis. We help customers with determining their needs and coming to an agreement regarding their pawn items that can vary from tools to electronics, jewelry, musical instruments, and more. It is our responsibility to make sure the customer has a positive and welcoming transaction buy helping them as much as we can. We are a helping hand to the community.
Our company offers weekly competitive pay and benefits, a fun work environment with great people, and plenty of room for professional development and advancement. If you like the idea of building a rewarding career helping to create a great customer experience, we want to talk to you!
What We offer:
Weekly performance-based commission opportunities
Promotions from within
Health Insurance, Vision & Dental Insurance
Paid Vacation After 6 Months
Paid Time Off
Training & Development
What You’ll be Doing:
Enthusiastically providing excellent customer service by engaging customers promptly, greeting them in a friendly and professional manner, identifying their needs and circumstances to create a positive and memorable customer experience.
Conducting daily activities following all policies and procedures including…..
Purchasing merchandise from customers, setting up loans, assisting them with their needs!
Learning and following all laws, policies, and procedures!
Ensuring asset protection through inventory control, proper safety procedures, documentation, and securing customers’ loans – great skills for any industry!
Keeping the store neat, clean and merchandise ready for sale!
What to Bring With You:
High School diploma or equivalent with 1+ years’ experience handling cash/credit transactions; retail or customer service experience helpful
Customer service focus and strong attention to detail
Solid written and verbal communication skills
Ability to communicate and engage with the customer to assess their needs
Must pass a criminal background check
Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics a plus!
Experience in the pawn, retail and / or financial services industry or similar a bonus!
Experience in retail, rental centers, financial services a plus!
Our stores are considered essential businesses and all COVID precautions are followed (Masks, Distancing, Sanitizing, etc.)