Team Lead, Systems Administration
BC Children’s Research, Vancouver BC
The Team Lead, Systems Administration provides supervision and direction to a team in a distributed and centralized computing environment.
In this role, your responsibilites include:
The allocation of work, coaching, orientation and training, and scheduling of staff, and assisting with problem-resolution.
Day-to-day management and administration of BC Children’s Research’s enterprise server infrastructure and related systems:
cludes all file, print, application, web, messaging and database systems, as well as core infrastructure applications and functions such as networking equipment, storage, backup and virtualized VMware environment.
Providing second and third level support for Service Desk and Application Support Teams, related to hardware and operating systems.
Developing specialized solutions to meet the organization’s server infrastructure and communication requirements;
The coordination, control, testing, maintenance and support of infrastructure systems to achieve the highest level of server and system and availability throughout the BC Children’s Research
What you’ll do
Provide leadership, guidance and supervision of staff using effective leadership techniques (e.g., coaching, mentoring, and skills and leadership development).
Provide work direction to assigned staff including monitoring requests received and distribution of work ensuring response times and other performance targets are met in accordance with established guidelines; assists staff with unresolved issues; referring unresolved problems to the Director.
Coache team members and determine related orientation and training needs through methods such as discussing individual and team goals, clarifying requirements and discussing progress. Gather information regarding performance issues and determine what to forward to Director for consideration.
Lead and coordinate work assignments and ensure appropriate staff coverage by developing and maintaining a staffing schedule, organizing work flows and re-prioritizing work according to changing demands.
Responsible for the procurement of research related IT Infrastructure equipment purchased both with grant and operating funds; ensures purchases are aligned with PHSA and Funder policy and works to secure most competitive pricing.
Provide specialized technical expertise to BC Children’s scientific programs in all aspects of IT infrastructure and operating systems including, server design, installation, web, database, security and storage environments. Implements solutions that promote the integration of technologies based on industry standards, research direction and requirements of funder.
Provide specialized technical expertise and support in all aspects of organization-wide infrastructure and operating systems including file and print, web, database, messaging, anti-virus, storage environments. Implements solutions that promote the integration of technologies based on industry standards.
What you bring
A Bachelor of Science Degree in Computer Science or related field
Five (5) years recent related experience in an information systems technical environment.
Minimum two (2) years recent experience in a leadership role.
Proven hands-on specialized project experience with Microsoft’s infrastructure tools and technologies including Linux, VMWARE, CISCO, iSCSI/FC Storage Windows 2008/2012 server operating systems.
Expert knowledge and understanding of core Microsoft & Linux technologies and strategies, including technology design, implementation equipment and support functions related to Exchange, SMS, Visual Basic, IIS, Active Directory, SQL Server, DNS, VPNs and general networking.
Strong enterprise-level experience in the systems administration and implementation in a large-scale environment, including backup and recovery methods.
Excellent interpersonal, oral and written communication skills with the ability to communicate complex ideas in simple terminology.
Ability to understand and clearly relate technical information and principals of operation to other members of the organization.
Ability to analyze operational problems and recommend innovative solutions, demonstrating time management skills.
Proven ability to plan and execute complex projects with stringent budgets and timelines. Certifications such as Microsoft MCSE/MCDBA or VMWARE would be an asset.
What’s in it for you
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
Access to more than 2,000 in-house training programs.
Enjoy a comprehensive benefits package, including municipal pension plan.
12 annual statutory holidays with generous vacation entitlement and accruement.
Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
4500 Oak Street, Vancouver
Applications will be accepted until position is filled.
Monday to Friday; 0800-1600/0830-1630/0900-1700
Requisition Number: 97860
What we do
BC Children's Hospital Research Instituteconducts discovery, translational and clinical research to benefit the health of children and their families. We are supported by BC Children's Hospital Foundation; are part of BC Children’s Hospital and the Provincial Health Services Authority; and work in close partnership with the University of British Columbia.
BC Children’s Hospital (BCCH) bcchildrens.ca provides care for the most seriously ill or injured children from across British Columbia.
Provincial Health Services Authority (PHSA) plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.
ATTN: PHSA Employees:
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