Do you have a passion for sales and the need to understand why things are done the way they are done? Come to S&P Data Digital and use your super-power active listening skills to uncover customer needs and problems so that we can find the perfect solutions for them!
Who we are:
OUR DNA IS SALES
We drive revenue growth for leading brands dedicated to exceptional customer experiences by combining digital technology with expert sales operations, we provide incremental revenue for our clients.
What you will be doing:
Place and receive calls from our existing customers working in our virtual Work from Home/Work from Anywhere operating environment
Connect, build rapport and create great customer experiences by actively listening and presenting product and service solutions that resolve customer requests and prevent customer churn
providing customers with a professional, courteous, and positive experience on a consistent basis by discovering needs, providing knowledgeable, accurate information and solutions and following through on commitments
This includes asking probing questions, listening, explaining benefits, handling objections
Achieve multiple Performance to Goal metrics, earn uncapped monthly commissions tied to performance.
Ability to work well under pressure, multi-task, and prioritize
Deliver reliable solutions to our customer with a sense of urgency and drive sales of products and services by consistently meeting/exceeding individual sales targets.
Complete accurate transactions in a timely manner
Incorporate feedback on a regular basis, to improve your personal and professional development
Be at ease working in a structed and goal-oriented environment (sales, call duration, quality, customer retention)
Embrace change in a fast paced, performance driven team environment
Approaching service and sales needs with perseverance, integrity, and compassion.
What you bring:
Completed high school diploma or higher
Available to work on a flexible schedule: days, evenings, and weekends to meet customer demand
Excellent active listening and communication skills
Customer Champion: passionate about providing world class customer service and sales solutions
Strong problem-solving skills and ability to deal with customers tactfully and effectively in a fast-paced environment
Strong computer skills (windows, teams, internet, and multiple tools within citrix) and comfort working with wireless devices
Shift timings are between Monday to Friday 2PM- 10:30 PM EST and Saturday - Sunday 10am – 6:30 pm EST
Base wage $17.00/hour + Commission (Earn up to $60,000)
What we offer:
Opportunity to earn up to $60,000 in first year
Fun office culture. Employee engagement activities, Employee recognition and achievement milestones
We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
There is plenty of room for GROWTH
We provide you with fully PAID training