Client Services Representative
TC Transcontinental
Etobicoke, ON
Do you enjoy working as a team and sharing your expertise? Are you always looking for ways to improve your skills and the work you do? Are you someone who your customers can depend on? If so, we’re looking for you!

About Us
TC Transcontinental has more than 9,000 employees, the majority of which are based in Canada, the United States and Latin America. Following the transformational acquisition of Coveris Americas, TC Transcontinental’s consolidated pro forma revenues are estimated at C$3.3 billion for fiscal 2017. With our 3 business segments in Packaging, Print and Media, we continue to optimize, transform and grow while making impressions that count!

This position will be part of our Premedia team. Our Premedia team is the largest division of its kind in Canada. With over 500 talented employees in our group, we are proud to provide our national retail and CPG customers with key services ranging from creative, photo/video, language services, production, packaging and technology solutions. You will join this very passionate and dynamic team, in an exciting environment that is second to none!

About this opportunity
Our Client Service Representatives (CSR) play a pivotal role in interacting with our clients, account management and TC Transcontinental’s internal production teams, to provide project management and production support.

What you will do
Responsible for coordination of client creative, photography requirements
Manage project status reports (Photo and Creative)
Communication of client requirements to production, photography and creative teams
Coordinate/manage invoices for inter-company review and process for submission to accounting department;
Coordinate/manage invoices for Client and process for submission to accounting department
Prepare all documents required for internal production team in a timely manner (includes but not limited to new job dockets, proofs with client changes, image updates etc)
Provide departmental backup support for the account
Support and contribute to a healthy and safe work environment by following all workplace regulations, policies, and initiatives, including reporting all first aid injuries, accidents, and workplace hazards
Develop and maintain positive working relationships among co-workers, client(s)
Support and contribute to a healthy and safe work environment by following all workplace regulations, policies, and initiatives, including reporting all first aid injuries, accidents, and workplace hazards.

What you have to offer
Post-secondary diploma or degree in graphic design communication or related industry (or work experience equivalent);
Demonstrated success in dealing with others;
Intermediate skills in Microsoft Office;
Experience with Adobe suite considered asset;
Knowledge of Kodak Insite considered asset;
Results and detail-oriented.

What we have to offer
Opportunity to be part of a dynamic and highly motivating work environment where you can develop your potential and launch an exciting career;
Variety of challenges based on a North American company;
Competitive compensation;
Employee perks such as discounts from suppliers on various products and services such as insurance, wireless bundles, travel, and much more.

Learn more about us
https://www.facebook.com/tc.transcontinental/
https://twitter.com/TCTranscontinen
https://www.linkedin.com/company-beta/7331
https://www.youtube.com/user/1Transcontinental