OVERVIEW
Reporting to the Clinical Manager, Pharmacy, the Drug Access Facilitator facilitates, coordinates and evaluates the available programs and resources to access medication reimbursement assistance for MGH patients. This includes reviewing and obtaining patient’s medication history and medication reconciliation, with a primary focus on renal and oncology patients. This role will be a central resource for physicians, nurses, social workers, and pharmacists. The incumbent will play a key role in advising patients, families, caregivers and healthcare professionals regarding medication access and reimbursement and will actively engage with government, community and private agencies that provide medication financial assistance. Similar positions to this maybe known a Drug Access Navigator, Medication Reimbursement Specialist or BPMH Technician.
Current opportunities available: renal and oncology, reduced full-time option negotiable (0.7-1.0 FTE)
EDUCATION
- A registered regulated healthcare professional with a degree in a relevant healthcare field (ie. Pharmacy technician) or equivalent hospital healthcare experience preferred.
- Registration in good standing with relevant professional college/association, preferred.
QUALIFICATIONS
- 2 years recent and related drug access facilitator/navigator professional experience preferred, in a healthcare setting.
- Recent experience working with multi-disciplinary teams and hospital pharmacy teams required
- Demonstrated experience working in electronic health record environments (CPOE, eMAR, electronic documentation, or closed loop med administration etc)[what do they do with the health record – i.e. entering data into an electronic health record and maintaining related documentation] -experience [negotiating / liaising?] liaising and working with with third party payers (insurance companies, ODB) and managing online pharmacy billing, an asset
- Expert knowledge of Ontario drug reimbursement mechanisms (pharmacy-related experience)
- Strong knowledge of common hospital medications, including nephrology medications
- Ability to demonstrate MGH core service standards
- Exceptional interpersonal and communication skills
- Strong attention to detail and independent problem solving skills
- Ability to develop effective partnerships and collaborate with interprofessional teams
- Demonstrated ability to prioritize work effectively and manage competing priorities
- Strong familiarity with electronic productivity applications (i.e. MS Office, etc) is preferred
- Good work and attendance record required
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network
- (TEHN) agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH’s policies and practices.
