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500 Lakeshore Blvd. West, Toronto, Ontario, M5V 2V9
La décision de rejoindre une entreprise est une décision importante. Nous avons des opportunités pour des personnes travaillantes, énergiques et fiables comme vous.
Pourquoi ce rôle est important ?
Term Length: 4 Months
Term Start: Jan 12th, 2022
Term End: Aug 22nd, 2022
As an Associate Product Designer for PC Financial, you will be responsible for helping to transform the online experiences. You’ll collaborate with a team of Product Designers to create thoughtful and considerate experiences that our customers just can't live without. You will be actively involved in multiple projects that dive deep into complex financial, insurance and/or telecom problems, and collaborate closely with cross-functional teams including product, marketing, and business. You will also practice communicating effectively with different stakeholders, be exposed to inclusive design, and learn to use meaningful insights from various research and data sources to inform your design decisions.
What you’ll do:
Frame problems and opportunities: you’ll have access to existing data and research as well as the mandate to identify when primary research needs to be done in order to define the problem or opportunity at hand
Interaction design: you have a grasp of the interplay among words, visuals, space, time, and behaviours of digital user interfaces
Service design: your role at PC Financial also offers opportunities to go beyond digital UI to influence the fundamental design of the services we offer to our customer
Design and conduct usability tests on your design ideas, as well as use the findings to refine your ideas
Design and conduct generative research, when appropriate, to deepen our understanding of customer needs and identify business opportunities
Facilitate discussions to help colleagues reach a shared understanding of problems and opportunities
Create all required design artifacts for front-end devs to implement
Track the performance of designs post-launch and continue to optimize based on data
Engage with the rest of your design team in an atmosphere of humility and continuous learning.
Does this sound like you?
You are able to frame problems and opportunities to address the customer or business.
You approach problem-framing and problem-solving by identifying a business opportunity, a business or customer problem, a research question or study.
You can identify, consider, and ask questions about the broader contexts and systems that any given problem or opportunity might be operating within.
You have used key performance indicators to measure the effectiveness of your solutions before: analytics data, business performance indicators, research results.
You use design as a tool to uncover what questions to ask, what solutions to explore, and how to define and measure success.
How you’ll succeed
Be customer-focused – We measure our success in terms of our customers’ satisfaction and delight with every part of the experience we offer. As a product designer, your experience affords you a point of view on what great experiences might look like through different customer lenses and how to test your ideas. We serve all Canadians, and their needs are not homogeneous; your challenge is to find ways to understand and meet those needs.
Be collaborative – You value everyone’s perspectives – customers, your colleagues – and one of your most powerful design skills is facilitation to help everyone on your team understand the full context of a problem, opportunity, or solution and come to a shared understanding.
Be outcomes-focused – You’re a systems thinker who can think beyond screen design to understand how our customers’ and our business’ broader context inter-connect and influence user experience design decisions.
Be hypothesis driven – You love the problem, not your solutions. Your design practice is grounded in the acknowledgement that every solution is a hypothesis built on assumptions and that those hypotheses and assumptions need to be tested and validated.
Be research- and data-informed – You understand the power of research and data to identify problems, opportunities, and solutions. You know when to ask for research and business intelligence data. In this role, you will learn how to work with a broad range of data sources ranging from business intelligence, sales data, web analytics data, quantitative consumer research, qualitative customer feedback, usability testing results, generative customer research, algorithms, content models, etc. You will also learn what types of insights each of these different data sources can provide, as well as how to organize, interpret, and use that data to make design decisions.
Be self-managed – You understand the design process well enough to be able to proactively plan and scope your work effort in order to collaborate with product managers and developers to sequence your work.
COVID Vaccination Status / Return to Office:
COVID-19 is a serious condition and has had a devastating impact on Canadians and others across the globe. As a leading Health and Wellness provider for millions of Canadians, our goal is to help all Canadians "Live Life Well".
In support of this goal, we have adopted a COVID-19 Vaccination Policy to protect the health and well-being of our employees as we continue our phased approach of office reopening. Store Support employees will be required either to be fully vaccinated or undergo regular COVID-19 Rapid Antigen Screening, paid for by the company, in order to access the workplace.
Comment vous réussirez :
Chez Loblaw, nous recherchons des gens formidables pour renforcer continuellement notre culture. Nous croyons que les gens formidables modèlent nos valeurs, sont authentiques, créent la confiance et établissent des liens.
Si cela vous ressemble et que vous êtes ouvert d'esprit, réactif au changement et à la hauteur des défis fournis dans un environnement de vente au détail en évolution rapide, postulez dès aujourd'hui.
De plus, nous pensons que le respect des lois consiste à faire ce qu'il faut. Le respect de la loi fait partie de notre code de conduite – il renforce ce que nos clients et parties prenantes attendent de nous.
Type de rôle :
Poste contractuel (Durée déterminée)
Type de contrat :
Loblaw reconnaît la diversité du Canada comme une source de fierté et de force nationales. Nous avons fait une priorité de refléter la diversité évolutive de notre pays dans les produits que nous vendons, les personnes que nous embauchons et la culture que nous créons dans notre organisation. Des aménagements sont disponibles sur demande pour les candidats handicapés dans le processus de recrutement et d'évaluation et lors de l'embauche.
Remarque : Si vous disposez d'un service libre-service pour les employés (ESS) sur Workday, postulez à cet emploi via l'application Workday.