Ipsos is a global leader in survey-based market research, focused on advertising, marketing, public opinion, loyalty and media. We provide our researchers with high-quality, efficient and innovative services which enable them to meet their client’s project needs and to sustain lasting client relationships.
Position: Work from Home – Market Research Interviewer
Location: Metro Vancouver area
At-Home Market Research Interviewers conduct telephone surveys with people throughout Canada and the United States on a variety of topics including buying habits, customer satisfaction, consumer, social and political issues. There is no telemarketing or sales involved. We are hiring for this position at an hourly rate of $15.45.
This position may be right for you if….
You are comfortable speaking on the phone and have a quiet and private workspace.
You have a newer computer system and possess strong technical skills.
You have excellent time management skills.
You are looking to work from home and be available to work evenings and weekends.
Conduct telephone surveys for research purposes
Have a courteous, customer service approach to the people you speak with.
Able to read aloud a questionnaire as it is written and to record the respondent’s answers accurately
Check all responses for accuracy, proper spelling and grammar
Required Skills and Abilities:
Self-motivated, positive attitude
Excellent read and listening skills
Fully fluent in English with excellent enunciation and pronounciation
Minimum typing speed 45 words per minute
Professional customer service attitude
Commitment to working as a team
Previous call centre experience is an asset
Fluency in reading and writing secondary languages as follows: Punjabi, Mandarin, Cantonese, Spanish would be considered an asset
Home Office Requirements:
A fully functional desktop or laptop computer with Microsoft Windows 8.1 or 10 operating system (Mac or tablet not supported; Windows 10 S Mode not supported)
Minimum computer requirements are 1.1 GHz and 512 MB RAM
Broadband or high-speed DSL, cable or satellite internet connection.
Able to run Windows Updates regularly to keep system current with latest security updates from Microsoft
Antivirus software. Only one antivirus program installed. (Avast and Kaspersky not supported)
Traditional landline with headset that connects to the telephone (Headset should not connect to the computer) or a cell phone with a data plan or unlimited talk plan and a headset that connects to the phone (preferably a corded headset or ear buds).
How to apply?
Interested in this opportunity? Please submit a detailed resume that demonstrates you have the skills and experience we are seeking by submitting an application with your resume online (button provided below).
Ipsos is committed to equity in employment and in providing a workplace environment that treats all employees with respect and dignity. We are committed to providing equal opportunity to all staff and applicants.
We thank all applicants; however, due to the volume of applications, only those short-listed for an interview will be contacted. No phone calls, please.