JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Regional Maintenance Manager - JLL
What This Job Involves
JLL is hiring a Regional Maintenance Manager to support state-of-the-art distribution centers across North America. This is not a typical RMM role.
As a Regional Maintenance Manager — Leadership Development & Site Excellence, you will deploy across a dynamic portfolio of sites to build leadership capability, drive operational excellence, and raise the standard of maintenance execution network-wide. You will work directly alongside Senior Maintenance Managers, Maintenance Managers, Area Maintenance Managers, and site teams — coaching in the field, not from a distance.
This role is purpose-built for an experienced leader who thrives on developing people, strengthening operations, and leaving sites and teams measurably better than they found them. You will serve as a key resource across the network — deploying where leadership development is needed, accelerating new leaders into their roles, and ensuring program standards are executed with consistency and rigor.
You are part of a National Operations Team delivering services to the client across the United States and Canada.
Essential Functions
Site Performance & Standards
Deploy across the network to assess gaps, drive corrective action, and restore performance to KPI targets
Evaluate site condition, maintenance execution, and team capability — and leave behind a clear improvement plan with ownership
Establish, teach, and enforce standards for maintenance execution that protect, maintain, and improve the value of client assets
Conduct Health Check audits and Quality Assurance reviews to ensure consistent adherence to program standards across the network
Provide Fulfillment Center General Managers with direct visibility into the conduct of maintenance at their sites
Leadership Development & Coaching
Serve as a hands-on mentor and coach to Senior Maintenance Managers, Maintenance Managers, and Area Maintenance Managers
Model leadership best practices in real time — in the field, alongside site teams
Identify leadership gaps at the site level and build individualized development plans to close them
Teach budgeting, workforce management, KPI interpretation, and escalation processes to emerging leaders
Create talent pipelines within sites to ensure continuity of performance and values
Technical & Operational Excellence
Drive maintenance best practices: standardize work methods, improve reliability, document processes, and train teams on execution
Develop and implement reliability plans that support increasing uptime across assigned facilities
Provide functional expertise in Material Handling Equipment (MHE), Industrial Automation, and Robotics systems
Leverage data and operational metrics to identify trends, diagnose root causes, and drive continuous improvement
Provide guidance to senior leadership on equipment end-of-life issues using ROI and analytical techniques
Safety Culture
Build and reinforce a proactive safety culture at every site you engage with
Guarantee 100% safety training compliance and model safety-first behavior that drives accountability
Monitor, audit, and enforce safe work practices; conduct and support training drills across the network
Establish deep relationships with safety program managers — both client-side and on-account
Client Relationship Management
Build trusted relationships with site Operations leaders, Regional Operations Managers, and Program Managers
Partner with JLL leaders and Finance to ensure proper stewardship of client funds
Ensure KPI performance is achieved or exceeded — and communicate performance clearly in weekly business reviews and reporting
Account & Program Management
Ensure labor and PRM budgets are met, including OT adherence and approval authority follow-through
Report variances and trends across all controllable budgets
Ensure compliance with PO creation and invoice reconciliation processes
Network with other RMMs to ensure consistent deployment and execution of JLL programs and tools
Required Qualifications
Bachelor's degree
6+ years managing employees and performance, including salaried leaders
Prior experience in a regional or multi-site maintenance leadership role managing 80+ employees
Proven track record of leading change, accelerating team development, and driving performance improvement across multiple sites
Functional knowledge of Material Handling Equipment systems, maintenance best practices, and 24/7 logistics environments
Willingness to travel 70–80% and deploy on short notice to sites across North America
Preferred Qualifications
Strong coaching, mentoring, and influencing skills — especially with leaders earlier in their development
Experienced in reliability-centered maintenance, preventive/predictive strategies, and large-scale integrated systems
Proficient in data analysis; able to translate metrics into actionable coaching and site-level decisions
Exposure to Lean, Six Sigma, TOC, standardized work, and cost/benefit analysis
Working knowledge of MS Excel, AutoCAD, MS Project, and CMMS platforms
MBA, Master's degree, or Six Sigma Black Belt a plus
Professional engineering registration a plus
Physical Demands
Frequent bending, crouching, kneeling, reaching, standing, and walking during site visits
Lifting parts and tools averaging 20 lbs, occasionally up to 49 lbs
Working conditions include small spaces, dust, fumes, temperature extremes, noise, vibration, and uneven or wet surfaces
At JLL, we work together to create a brighter future for our clients, colleagues, and communities. We value wellbeing, inclusivity, and belonging — ensuring every team member feels supported. JLL is proud to be an Equal Opportunity Employer committed to diversity and inclusion.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
