Help us serve 100,000 of Manitoba’s healthcare professionals. We are HEB Manitoba, one of the largest pension and benefit plans in the province.
At HEB Manitoba, our Disability & Rehabilitation (D&R) department takes a supportive and proactive approach to providing industry-leading service to our members.
Reporting to the Manager, Claims Administration & Training, the Case Worker will be a key member of a dedicated team committed to providing service excellence in the administration of our long term disability plan.
We are seeking a highly motivated professional to assist our members applying for long term disability through a positive, streamlined process. Our organization requires an innovative and adaptable individual who is ready to make a difference with us.
If you thrive in a dynamic environment and have a strong work ethic, a positive attitude and a desire to make a difference, then consider this opportunity.
Join us in making a difference in the lives of others:
Here’s the exciting journey:
- Develop a knowledge foundation by learning about our D&R Plan, departmental procedures, and in-house D&R claims management system.
- Interact with the D&R team and support the D&R Administration, Claims Specialist, and Rehabilitation functions.
- Assist members through the long term disability claim application process.
Your responsibilities will increase to:
- Assisting in the D&R claim set-up, including effective communication with members and stakeholders.
- Improving your abilities and enhancing your effectiveness by developing a comprehensive understanding of our department’s activities along with the D&R Plan Text provisions.
- Expanding your knowledge and skills as you gain experience administering the D&R claim application process and performing benefit calculations.
Qualifications for Your Success:
Experience & Education
- Completion of a post-secondary degree or diploma in a Health-related field.
- Three plus years of group insurance administration experience, managing disability application forms and performing benefit calculations.
- Completion of the Certified Employee Benefits Specialist (CEBS) – Group Benefits Associate (GBA) certification would be considered an asset.
*An equivalent of education and experience may be considered
Knowledge, Competencies & Skills
- Strong mathematical acumen and problem-solving skills.
- A professional demeanor with a strong focus on service excellence.
- Proven strength in both oral and written communication.
- Ability to work effectively both independently and within a team environment.
- Experience in balancing tasks with competing priorities and varying deadlines.
- Proficient knowledge of Microsoft Office, including Outlook, Word, Excel and Teams.
- Commitment to continuous learning and ongoing professional development.
Why join our team?
The work you do will be challenging and rewarding. You will make a difference in our day-to-day operations and your initiative will be recognized.
We offer:
- A compressed workweek for your work/life balance.
- Comprehensive compensation and benefits including a defined benefit pension plan.
- Professional development opportunities.
- Progressive and supportive work environment.
- A comfortable, modern environment conveniently located in downtown Winnipeg with easy access to restaurants and other retail services.
Please submit your resume and cover letter by 4:00 p.m. on Thursday, July 30, 2026 to [email protected]
We thank all applicants for their interest; however, only those being considered will be contacted.
Benefits:
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
Work Location: Hybrid remote in Winnipeg, MB R3C 4L5
