Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?
Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose: to care for people so they can be their best.
Located in the heart of Yorkville, Park Hyatt Toronto offers sophisticated luxury, exceptional culinary experiences, and intuitive service in one of the city's most iconic destinations. With striking architecture, thoughtfully designed spaces, and a commitment to personalized hospitality, we create memorable experiences for our guests while providing meaningful opportunities for our colleagues to grow and thrive.
Why should you work at the Park Hyatt Toronto?
- Complimentary meal during shift
- Employer RRSP Matching Contributions
- Complimentary hotel nights and discounts at Hyatt properties around the world
- Extended Health and Dental benefits for you and your dependents 90 days after joining
- Tuition reimbursement program
- 2023, 2024 and 2025 Great Place to Work Certified
SUMMARY
About the Role – Bell Attendant
Probationary Rate: $17.60 + Gratuity
Hourly Rate: $19.96 + Gratuity
As a Bell Attendant, you are often the first and last impression of the hotel. Your presence in the lobby and at the front drive sets the tone for a luxury guest experience. In this role, you’ll offer a gracious welcome, anticipate guest needs, and ensure a seamless arrival and departure—all while upholding the highest Forbes service standards.
Some of the responsibilities include:
- Greet and escort guests upon arrival and departure with warmth, professionalism, and confidence.
- Handle guest luggage with care, delivering to and from guest rooms or designated bell areas efficiently.
- Open doors and provide assistance to guests and visitors entering or exiting the hotel.
- Explain guest room features and amenities, including room key use, mini-bar, in-room safe, and valet laundry services.
- Offer detailed information about hotel services, amenities, and hours of operation.
- Provide knowledgeable recommendations and directions for local attractions, dining, and cultural events.
- Arrange transportation (e.g., taxi, shuttle, limousine) and record advance requests when needed.
- Clearly communicate valet and parking procedures.
- Maintain a clean and inviting front drive, clearing debris, snow, or litter and reporting maintenance needs.
- Support concierge services and collaborate with other departments to ensure an elevated guest journey.
- Be present in the lobby as a polished representative of the hotel brand, ready to assist as needed.
- Uphold all Forbes Five-Star standards in service delivery.
